Minimum Qualifications

• Demonstrate regular and reliable attendance;
• Work well with others and participate fully in a team oriented environment;
• Interface with other employees and customers in a courteous and respectful manner;
• Maintain strict confidentiality;
• Project positive support of their department and all county organizations at all times;
• Maintain and enhance the County’s commitment to customer service excellence.

Typical Duties

Essential Duties
Serves high risk families to include youth and caregivers with a history of criminal, delinquent, substance use, and aggressive behaviors;
Provides psychoeducational and skills development services focusing on behavior and symptom management, communication, familial bonding and support;
Facilitates parenting groups and workshops designed to enhance familial relations, communications, and behavioral management skills;
Gives skills development services to assist with replacement of inappropriate behaviors with developmentally appropriate skills;
Provides and develops skills that promote positive relationships and healthy boundaries within the family system;
Facilitates individual services to parents/caregivers to teach, model, assist, and reinforce skills to manage behaviors and promote bonding;
Identifies and links parent/caregiver to services and resources to build natural supports;
Manages conflicts using verbal de-escalation and conflict resolution techniques;
Develops and maintains a positive learning environment;
Provides consultations with parents and team members designed to improve/enhance youth behaviors;
Effectively develops, implements, and administers programs/services that enhance/reinforce clinical services, behavioral management skills and promote the rehabilitation and reentry process;
Works collaboratively as part of a multidisciplinary team;
Maintains and ensures clinical documentation is complete in a timely manner and in accordance with the unit and departmental policies as well as state and/or federal standards and statutes;
Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;??
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; ?
Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills;?
Other Important Duties*
Performs such other related duties as may be assigned.
Maintains a safe and healthy work place environment.
Works both traditional and non-traditional business work hours, including but not limited to; evening shifts, weekends and holidays.
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Job Summary

The Parent Coach is responsible for the facilitation of parenting groups and workshops as well as providing individualized support services to justice involved caretakers (parents/guardians). The Parent Coach works in collaboration with the Clinical Treatment Team and Challenge Academy in the development of a family support and behavioral management plans to facilitate reentry services. The Parent Coach works with the caretakers to identify strengths and needs, provide psychoeducational services, referral and follow up services as well as assist in the development and reinforcement of skills to develop structure in the home, foster growth, decrease behavioral issues, improve overall family functioning and aid in the rehabilitation process.

Additional Information

Organizational Relationships
Reports to: Director of Clinical Services and the Clinical Unit Program Manager
Directs: This is a non-supervisory position
Other: Has frequent contact with other county employees and the public
Work Environment
Office environment. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The incumbent may also be required to work in a secure correctional environment.
The above is intended to describe the general nature and level of work being performed by this position. The statements are not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.