Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs.Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Agent will process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, debit, or credit. Count and secure bank. Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information.Must have Hotel Front Desk Experience.Opera Property Management Experience is desirable.

Work Remotely

• No

Job Types: Full-time, Part-time, Contract

Pay: $15.00 - $18.00 per hour

Benefits:

• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person