We are a small law firm that is growing quickly and looking for a friendly and self-motivated receptionist/intake coordinator with experience in customer service to join our team. This is a 100% onsite role.

Responsibilities

• Greet and welcome clients and visitors in a friendly and professional manner
• Answer phone calls and direct them to the appropriate department or individual
• Conduct Intake calls and enter intake data into the system
• Ensure the waiting area is clean and organized
• Handle incoming and outgoing mail and correspondence
• Triage incoming faxes and emails to the appropriate destinations

Skills

• Background in customer service in a professional environment, ideally within the legal industry
• Excellent communication and interpersonal skills
• Satisfactory knowledge of the day-to-day operations of a legal office
• Computer literacy, particularly in Word, Adobe, and Excel
• Ability to multitask and prioritize tasks effectively
• Excellent organizational skills and self-motivation

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.

Schedule

• Day shift (9a-5p)
• Monday to Friday

Qualifications

• High School Diploma
• Associate or Bachelor degree (preferred)

Benefits

• Firm will provide you with short-term and long-term disability coverage
• Firm will provide you with life insurance
• Firm will offer you health insurance (vision and dental available too)
• 11 Paid Holiday days off (all NC Court recognized holidays)
• 12 additional paid vacation days annually