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JOB PURPOSE
The Patient Navigator Specialist connects the Cottage Health community with efficient access to care. The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information. Staff are adept at resolving any general inquiries posed by patients and callers. Provides exceptional customer service and demonstartes dedication to the organization's mission, vision and values.
QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum:
Preferred: Associate's degree
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum:
Preferred: Certified Revenue Cycle Representative or Certified Patient Access Specialist (HBI)
TECHNICAL REQUIREMENTS
Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed
Preferred: MS Office Suite. Experience working with Epic. Knowledge of medical terminology
YEARS OF RELATED WORK EXPERIENCE
Minimum: Two (2) years of experience in an office, hospitality, or customer service environment
Preferred: Two (2) years of Patient Access or healthcare scheduling experience
About UsFull Time
Hospital
$51k-65k (estimate)
05/20/2024
07/19/2024
cottagehealth.org
SANTA BARBARA, CA
1,000 - 3,000
1888
RONALD C WERFT
$50M - $200M
Hospital
Mission Statement: To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity, and compassion. Founded in 1888, the not-for-profit Santa Barbara Cottage Hospital has been serving the community for more than 125 years. Cottage Health, formed in 1996 as the not-for-profit parent organization of Santa Barbara Cottage Hospital and its affiliated Cottage Childrens Medical Center, Cottage Rehabilitation Hospital, Goleta Valley Cottage Hospital, and Santa Ynez Valley Cottage Hospital, is guided by a volunteer board of... directors from the greater Santa Barbara community and provides the residents of the Central and South Coast with exemplary health care, continuous improvements in medical practice, and a commitment to our communities. Core Values Excellence What we do Integrity How we do it Compassion Why we do it
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