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The Fresh Market Inc
Bradenton, FL | Full Time
$36k-53k (estimate)
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Guest Service Manager
Apply
$36k-53k (estimate)
Full Time 1 Week Ago
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The Fresh Market Inc is Hiring a Guest Service Manager Near Bradenton, FL

The Fresh Market & You::

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.


Our added benefits for joining The Fresh Market team

  • Team Member discount of 30%
  • Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
  • 401K contribution and company match
  • Financial Wellness Program
  • Personal time off and additional time off purchase plans are available
  • Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
  • Discounts on pet insurance, daycare, event tickets, and many more.
About the Position::

As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that require significant attention to detail. This is a fast-paced position that requires efficiency and effectiveness and a passion for excellence to drive results.

What You'll Do::
  • Greet guests and proactively assist them in a friendly manner with accurate and timely service
  • Be the leading example of hospitality for our team members and guests, educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns
  • Support accurate inventories and sales reporting, manage front end performance with routine operational audits
  • Engage, motivate, coach, and train team members on-the-job as well as through The Fresh Markets internal training platform to provide excellent guest service in a safe and secure manner
  • You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.
  • At times you will be responsible for total store operations or Manager on Duty (MOD)
Availability::

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.?

Qualifications::

At a minimum, what youll need

  • 3 years of management experience in the retail, restaurant, or hospitality field or 5 years of related management experience
  • Working knowledge of Microsoft Office
  • Must be at least 18 years of age
We are proud to be an Equal Opportunity Employer::

The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.?

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.?

The statements in this job posting describe the general nature and level of work expected in this role but are not all-inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties, and skills required

#LI-VRN

Job Summary

JOB TYPE

Full Time

SALARY

$36k-53k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/16/2024

The following is the career advancement route for Guest Service Manager positions, which can be used as a reference in future career path planning. As a Guest Service Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Manager. You can explore the career advancement for a Guest Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Manager job description and responsibilities

A guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

01/30/2022: Sarasota, FL

The guest services manager oversees the process of handling customer complaints.

02/28/2022: Altoona, PA

Guest service manager focuses on the client's needs and requirements and ensures that they are being fulfilled.

01/31/2022: Passaic, NJ

Present the menus and the special of the day

03/27/2022: Pascagoula, MS

Organisational and planning skills to develop customer service policies.

01/25/2022: Allentown, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Manager jobs

A guest service manager performs a variety of customer relations duties at a hotel.

04/12/2022: Youngstown, OH

Must be able to speak and understand the primary language used by the guests who visits the hotel.

03/22/2022: Wilmington, DE

Listen, understand and take action.

03/25/2022: Longview, TX

Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.

02/01/2022: Tucson, AZ

Customer service representatives, customer service management, and operations staff work together to make experiences that matter.

03/11/2022: Bremerton, WA

Step 3: View the best colleges and universities for Guest Service Manager.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College