Summary:The Hospitality Manager, Bar will directly oversee the Bar and Barback teams to ensure that Cosm’s established Pillars of Service are met. As the Hospitality Bar Manager, they will work with their team to deliver the best-in-class Shared Reality Fan Experience. Responsibilities:Recruit, train, and develop a bench of exceptional team members to deliver Cosm’s best-in-class fan experience.Oversee daily operations of the Service team while partnering with other departments to provide a holistic, fan-centric Cosmworthy experience.Partner with the Cosm accademy team to develop and maintan all fan experience related SOP’s and policies and conduct regular audits to ensure compliance with our CosmWorthy Standards. Develop a holistic recognition program using the Cosm academy to reward the correct behavior daily, weekly, monthly, and yearly.Responsible for weekly scheduling of Bar and barback teams with the ability to adapt to the needs of the business and special events.Oversight of fan feedback programs while training teams on action plans based on data.Partner with the Purchasing Manager to facilitate weekly bar inventories.Take ownership of the Seasonal Beverage program rollout across all venue bars.Coordinate the day of event collaboration with all other departments for multiple program turns within a specific day.Assist with handling the complaints or concerns from fans with our Bar team.Must Lead daily through our Pillars of Service: Connected, Optimistic, Service Oriented and Memorable. Experience:3 years of attraction, restaurant, sports, hotel, or entertainment experience in a Management Role.Prior experience with Beverage Rollout programs is a plus.Excellent communication, time management, and organization skills. Ability to work on a team. Energy and enthusiasm. Availability to work varied shifts, including evenings, weekends, and holidays. Ability to stand and walk for long periods, including maneuvering up and down stairs.