Assistant Produce Manager In-Training

Position Objective: To assist customers in their shopping experience by leading the team in a way that not only promotes growth for the company, but also results in a team that delivers the product and service Cosentino’s customers have come to expect. Time spent in this role is to prepare an individual to be able to promote directly into the position of an Assistant Department Manager with confidence and success.
Reporting Structure: This position formally reports to the Department Manager.
Status: This is a non-exempt position.
Knowledge
The following is a list of any certifications, formal education, or training requirements for this position.
Essential Knowledge
 A food handling permit must be obtained within the first 14 days of employment.
A minimum of (1) year of previous experience in retail or food service management is required.
Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
Non-Essential Knowledge
 A high school diploma or equivalent is preferred.
Skills
The following is a list of the basic skill requirements for this position.
Essential Job Functions
 Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
Support the Department Manager and Assistant Department Manager in providing effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
Know and implement the Cosentino’s Customer Service Standards.
Effectively manage the inventory process at all levels (i.e., accurately counting and tracking items, efficient planning and ordering of product).
Promote new items and weekly specials through merchandising and creative displays.
Be knowledgeable about department products, procedures and policies so customer questions can be accurately answered.
 Meet or exceed productivity standards to produce desired team and individual results.
 Inspect product for freshness, damage, and dates and utilize proper rotation techniques.
Remove any damaged, un-saleable or returnable product from shelves and follow proper procedures for damage claims.
Label or price any merchandise that requires marking and know how to obtain price signs when necessary.
Ensure all signs are clear and placed properly according to sign standards to avoid confusion with our customers.
Able to operate, clean and maintain all equipment safely and competently.
Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
To support processes and procedures established to ensure department and team members are able to pass audits by corporate directors and secret shoppers.
Actively work to keep your work area and your department as a whole clean and safe for customers and coworkers.
Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
Demonstrates the basic math and reading skills required for the position.
PRICING ONLY:
 Verify merchandise price file against shelf price tags for accuracy.
 Know how to operate all pricing and scanning equipment properly.
 Proofread all store ads and signage for accuracy.
 Comply with government rules regarding food stamp (SNAP) and WIC purchases,
Comply with weights and measures regulations.
Communicate any problems with pricing, price changes, or signage issues to store management team and corporate office in a timely, professional manner.
 Ensure the pricing system is accurately updated with new items.
Non-Essential Job Functions
 Prepare, package and neatly display all products in the department.
 Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.
 Promote sales by suggesting additional products or services.
 Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities
The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.
Essential Abilities
 Reaching overhead with both arms up to a maximum of 74 inches, twisting at the waist and lifting objects with both hands weighing up to 20 lbs.
Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 50 lbs.
 Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
Occasionally lifting and carrying up to 50 lbs.
Bending and squatting, at times all the way to floor level.
Able to work in colder conditions of the grocery coolers and freezers.
Non-Essential Abilities
 Climbing a ladder, possibly up to 5ft.

Experience

• 1 year(s): Grocery and/or Produce
• 1 year(s): Retail food handling

Education

• High School or better