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Front Office Administrator
Cortica Houston, TX
Full Time 9 Months Ago
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Cortica is Hiring a Front Office Administrator Near Houston, TX

Cortica is looking for a Front Office Administrator to join its growing team! As Front Office Administrator, you will be the face of Cortica as patients and families arrive at the clinic location. In our rapidly growing company, this role is responsible for the completion of daily operational tasks that support the entire clinic, using excellent communication, organization, and leadership skills. As the on-site focal point for assistance in addressing concerns, compassion, attention to detail, and a desire to make a difference will ensure successful outcomes.

We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission!

Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual’s qualifications and ability to successfully perform the job responsibilities.

What will you do?

  • Oversee the open/close procedures for the clinic.
  • Lead efforts to organize and maintain the premises as needed.
  • Sort incoming mail, voicemails and faxes immediately and forward the right information to the correct department.
  • Upload documents and maintain accuracy in EMR with physical records.
  • Supervise patient check-in/check-out procedures to ensure clients have an outstanding experience.
  • Complete forms for patients and email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.) as required.
  • Process payments, reconcile appropriate receipts with Finance, assist with collections, support accounts receivable, and field patient questions regarding outstanding balances.
  • Inspect furniture, utility equipment, and devices for proper functioning and possible repair or replacement (includes telephone sets, A/C, lights, signage, etc.).
  • Interfaces with site facilities vendors such as telephone, power and internet in support of daily operations.
  • Validate all existing clinic therapist schedules for accuracy.
  • Prepare, process, and manage patient documentation in Cortica systems as required.
  • Oversee and perform a variety of clerical procedures that require independent judgment, ingenuity and initiative.
  • Work closely with the Operations Manager, Clinical Directors, and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes.
  • Know the existing lines of communication and authority and handle communications properly.
  • Assist with special projects and administrative tasks assigned by the Operations Manager or Area Director.
  • Practice knowledge of HIPAA policies and guidelines while communicating client matters.

We’d love to hear from you if:

  • You have at least an associate’s degree or equivalent work experience.
  • You bring 1 years of relevant experience in an office setting, ideally in a healthcare organization.
  • You have experience operating in a fast-paced environment.
  • You are highly reliable and well-organized.
  • You have excellent communication skills.
  • You are skilled at using software and systems including electronic medical record systems and Microsoft Office products.
  • In this role you are occasionally required to stand, walk, sit, climb, balance, kneel, crouch, or crawl; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • In this role you must occasionally lift and/or move up to 40 pounds.
  • You preferably have knowledge of HIPAA regulations to safeguard patient information.

Benefits you deserve:

Cortica cares deeply about each team member and their wellbeing! We strive to foster an outstanding employee experience and culture. We also provide a terrific benefits package. Full-time employees enjoy a variety of company subsidized medical and dental insurance options, 401K with company match and rapid vesting, Personal Time Off that increases based on tenure, paid holidays, company-paid life insurance, disability insurance options, tuition reimbursement for continuing education and professional development, employee referral bonus awards, and more.

Job Summary

JOB TYPE

Full Time

POST DATE

07/27/2022

EXPIRATION DATE

08/05/2022

WEBSITE

corticacare.com

HEADQUARTERS

SAN DIEGO, CA

SIZE

25 - 50

FOUNDED

2014

CEO

GEMMA ENGLISH

REVENUE

$5M - $10M

INDUSTRY

Ancillary Healthcare

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About Cortica

Cortica is a rapidly growing healthcare company pioneering a unique and effective approach to treating neurodevelopmental conditions including autism spectrum disorder, speech and language delays, sensory processing disorder and other conditions that impact brain development. Harnessing insights and technologies from emerging neuroscience, Cortica brings together clinical specialists from a range of disciplines to design and deliver comprehensive care to children with developmental differences. Cortica's treatment model coordinates a multidisciplinary team of clinicians with the common goals o...f fostering the child's holistic development and empowering family members. An inside out component focuses on improving the health of the body through medical diagnosis and treatment, nutrition, supplements, neurofeedback, and other strategies. Simultaneously, an outside-in component optimizes the environment, learning opportunities, and overall experiences of the child through speech and language therapy, neurological music therapy, occupational therapy, a progressive model of Applied Behavioral Analysis, and parent education. More than simply bringing these services under one roof, specialists at Cortica collaborate to achieve a common understanding of each patient, develop individually tailored treatment plans, and coordinate care that evolves to match the child's progress. More
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The job skills required for Front Office Administrator include Scheduling, Front Office, Microsoft Office, Attention to Detail, Life Insurance, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Office Administrator positions, which can be used as a reference in future career path planning. As a Front Office Administrator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Administrator. You can explore the career advancement for a Front Office Administrator below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Administrator job description and responsibilities

Perform clerical Tasks Faxing, copying, scanning, entering data, tidying the reception area, filing, gathering and packaging outgoing packages, and other basic office duties commonly show up on a front desk administrator's to-do list.

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Front office administrators also place a significant number of outgoing calls.

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Oversee and maintain daily administrative operations to enhance and support an efficient office environment.

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They help bill and coordinate schedules, and also monitor visitor access to the office.

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The front office administrator will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Administrator jobs

The Receptionist Handbook - front office administrators handle a variety of reception duties, and this practical but fun-to-read book offers advice on getting organized, dressing for success, and making conversation.

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There are no certifications or licenses required to be a front office administrator.

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Learn how to multitask, front office administrators are professional multitaskers.

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An Office Administrator ensures employees have the proper support to work efficiently.

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Send an e-mail message to the database users and attach the front-end database file to the message.

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Step 3: View the best colleges and universities for Front Office Administrator.

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