BENEFITS:

All employees working a normal work week (30 hours or more) will enjoy a competitive benefits package for an energized workforce with options for you and your family, including:

· Paid time off · Paid holidays · 401(a) w/ employer contribution

· Health Insurance · Dental Insurance · Vision Insurance

· Life Insurance · Employee Discounts · Employee Assistance Program

· Disability Insurance · Paid Training · Flexible Spending Account

· Wellness Program · Tuition Reimbursement · Other benefits available

ABOUT US:

Joining CCHAA means contributing to our mission to provide affordable housing for low to mixed income residents of our community. As a valued employee, you will take an active role in our purpose to educate, provide resources and enhance the quality of life for our residents. You are applying to work in a great industry! Most of the upper managerial positions in Property Management are held by people who started in positions very similar to this one. Remember, you are not just applying for a position at CCHAA, you are taking the first step towards a promising career path. Best of luck!

JOB SUMMARY:

Assist the Community Manager in management of the property, including leasing units, completing business transaction reports and other administrative functions, and assisting in all aspects of the operation of the property.

JOB DUTIES AND RESPONSIBILITIES:

• Assist Community Manager in operating the property in accordance with company policies and procedures to achieve budgeted revenue and occupancy goals and enhance the value and quality of the property.
• Lease units aggressively, selling the products and services of the property. Conduct site tours and demonstrate property amenities, model apartments and available apartments.
• Assist in establishing a resident retention plan, including positive customer relations and timely resolution to resident problems. Assist in planning and hosting property sponsored resident social functions.
• Assist in developing and implementing effective sales and marketing plans and strategies. Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
• Effectively handle telephone inquiries from prospective residents, service requests from residents and information requests from owners and company personnel.
• Assist in ensuring that the grounds, buildings and units are fully functional, safe and attractive. Visually inspect grounds, buildings and units on a regular basis.
• Follow established policies and procedures regarding the qualification, screening and acceptance of applicants for residency.
• Prepare rental paperwork in an accurate and timely manner. Communicate and explain documents to new and existing residents.
• Ensure documents are completed prior to resident move-in. Proofread all lease paperwork.
• Accurately complete and submit daily, weekly and month-end closing reports on a timely basis, accept payments and process for deposits, collect delinquent rents, complete injury and loss reports and claims and other reports and plans as required.
• Follow all safety procedures. Report any safety hazards found and assist in ensuring correction on a timely basis.
• Represent the Community Manager when absent in operation of the property.
• Make bank deposits and perform other property related errands as requested.
• Attend company meetings and training and industry seminars.
• Perform other tasks assigned by the Community Manager in the operation of the property.

KNOWLEDGE, SKILLS and ABILITIES:

• Excellent communication skills in person and via phone

• Strong customer orientation
• Ability to “close” as sale
• Ability to accurately perform business mathematical functions
• Computer skills, including data entry and completion of reports
• Ability to report and perform accurate market studies
• Strong organizational skills
• Ability to operate motor vehicles and golf carts
• Ability to work independently and produce acceptable volume and quality of work under pressure to meet specific deadlines.

MINIMUM REQUIREMENTS:

• High School graduate or GED equivalent
• Must hold a valid Texas Driver License and maintain a satisfactory driver’s record. May operate Authority vehicle while on Housing Authority business.
• Ability to work hours other than 8-5 in variable weather conditions and overtime as required to meet Housing Authority goals and objectives.

PREFERRED EXPERIENCE:

• Bilingual (Spanish)
• Experience in property management to include rent collections, interviewing and meeting with residents.