Join our client's team as a Warranty and Service Technician, where you'll provide essential support to our Builder service center, ensuring customer satisfaction through warranty repairs and service requests.

If you have a passion for delivering exceptional service, we invite you to apply and become part of our client's dedicated team.

Job Title : General Contractor (Service Technician)

Location : West Valley & East Valley openings!

Pay : $20.00 - $23 / hourly *Depending on experience*

Job Description :

Provide warranty and service support to Builder service center. Handle warranty and service requests to meet builder's requirements for warranty, service, or customer satisfaction, consistent with company principles and standards.

Job Details :

Perform service or warranty repairs, adjustments, or replacements to meet customer requirements.

Develop working knowledge of Maestro and other AWC electronic tools.

Develop extensive product knowledge.

Determine extent of warranty or service issue through inspection as requested.

Perform installations if necessary.

Repair, replace, or adjust countertops and cabinets.

Assist in warehouse operations as needed.

Support continuous improvement efforts across the organization.

Ability to act as a team player.

Read and interpret common business documents.

Communicate effectively with customers / clients.

Perform basic mathematical calculations and interpret graphs and diagrams.

Define problems, collect data, establish facts, and draw valid conclusions.

Regularly sit, stand, and walk.

Occasionally lift and move a minimum of 75 pounds.

Typical office and construction site environment.

Moderate to high noise level.

Significant travel required.

Ideal Candidate :

Job stability demonstrated on resume - REQUIRED.

Passionate about providing exceptional service - REQUIRED.

Eager to excel and advance within the company - REQUIRED.

1 to 3 years of experience with cabinet installation and repair - not required, highly preferred.

Ability to build effective business relationships and work well with all levels of employees and customers.

Excellent reasoning, decision-making, and communication skills.

On-boarding Requirements :

High School Diploma or equivalent (GED)

Criminal Background & Drug Screening

2 verifiable employment references

Please read requirements carefully as we are prioritizing those that meet the requirements.

Last updated : 2024-05-12