Position Summary:
Responsible for managing employees. Guest relations. Responsible for inventory including ordering and receipt. Delivers food during peak hours of operation. Responsible for start up of equipment and processes (open shift). Responsible for shut down of and closing store (closing shift). Manages cash flow. Makes deposits. Responsible for administration including reports as required. Responsible for cost control (P&L). Attends/runs employee meetings, safety committee. Responsible for hiring and orientation of new employees.
Job Tasks and Responsibilities:
Responsible for managing employees
Responsible for guest relations recovery and sales building
Responsible for inventory including ordering and receipt
Delivers food - more frequently during peak hours of operation
Responsible for start up of equipment and processes (open shift)
Responsible for shut down and closing store (closing shift)
Manages cash flow and makes deposits
Responsible for administration of the new hire orientation and company reports
Responsible for cost control (P&L)
Conducts employee meetings
Solves problems as they arise
Manages safety committee and food safety
Responsible for hiring and orientation of new employees
Manages the catering operations including the Safe Driver program
Coaches and develops employees at all levels
Responsible for hourly employee development
Smiling, friendly demeanor
Secondary Functions:
Attend Manager meetings for area/market
Help with all other positions in the Cafe
Assist with other stores as needed
Answer phones/take orders as needed
Deliver food to guests as needed
Executes Catering Sales Initiatives as necessary, including but not limited to:
oDaily guest call backs
oMenu drops
oCommunity event coordination and execution
oMenu presentations and food tastings
oIdentifying sales leads through active territory canvassing
Job Specifications and Requirements:
High School diploma or equivalent.
State Foodhandler card and ServSafe certification
Minimum of 1 year as a Shift Supervisor in a Corner Bakery Cafe restaurant operations position or similar concept experience showing ability to lead and execute restaurant operations
Possess strong guest service and communication skills.
Organized and detail oriented.
Knowledge of CBC CORE systems
Completion of CBC Management Training program
Proficient in use of Microsoft Outlook, Word, Excel and POS Point of Sale systems.
Bilingual (Spanish) a plus.
Formal Leadership training experience such as Situational Self Leadership, Situational Leadership II a plus
Must have a valid drivers license with proof of insurance and be able to consistently pass an MVR
We are an Equal Opportunity/E-Verify Employer.