You haven't searched anything yet.
Corner Alliance is a dynamic, growing consulting firm that devotes itself to providing an enriching employee experience while working in meaningful ways tocreate results for the government. We are currently seeking an Operations Research Analyst with 10 years of experience to join our team and fully embrace our core values.
About the Role:
As an Operations Research Analyst supporting our Federal government client, you will play a critical role in providing analytical and strategic insights to manage the operations of its customer-facing Contact Center infrastructure. In this role, you will be responsible for conducting research, providing insights, and documenting critical strategic plans and initiatives toward updating, upgrading, and elevating services for geographically distributed call centers in CONUS. Specifically, a successful Operations Research Analyst will create strategy and policy regarding the capabilities of the call center inclusive of design considerations, performance metrics, automation support, requirements gathering, strategic plan support, and independent verification and validation of existing plans. The role will require a self-starter, comfortable working in a dynamic and fast-paced team setting.
Key Responsibilities include (but not limited to):
Location:
You will work as part of a remote team.
Required Experience/Skills:
Preferred Experience/Skills:
Don’t think you have everything for this role but are still very interested? Don’t hold back from applying because you may not have it all. We're looking for someone who is coachable, unflappable in navigating challenges, resourceful in learning new skills, innovative in challenging the status quo, excellent in writing, analytical in thinking, skilled in prioritization, and a rapport builder with clients and colleagues.
What Corner Alliance Can Offer You:
Corner Alliance offers a comprehensive and competitive benefits package for full-time employees including 401k matching (4%), PTO (3 weeks to start, 4 weeks (2-5 years) and 5 weeks (5 years )), health, dental, vision, short- and long-term disability, FSA accounts, 4 weeks of paid parental leave, 11 paid holidays (including your birthday off), fitness & cell phone reimbursements, all hands update meetings, annual in-person all hands team building day and evening out, regular check-ins for professional growth goals, semi-monthly one on one performance manager meetings, a social team that meets monthly to coordinate events, use of technology like Slack to keep us connected and collaborative, and overall, a company culture dedicated to a highly engaged team.
Corner Alliance is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other basis covered by applicable law. We are dedicated to building a diverse and talented workforce that reflects the strength of our society and our shared commitment to excellence and inclusivity. We make a steadfast commitment to actively seek, recruit, and hire qualified candidates from these groups for our open positions.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Corner Alliance please call (202) 754-8120 or email recruiting@corneralliance.com.
Corner Alliance participates in the E-verify program and will provide the Federal Government with Form I-9 information to confirm work authorization in the U.S.
Visit us at www.corneralliance.com to learn more.
Powered by JazzHR
PI32ca2682f34b-31181-34176534
Full Time
$57k-74k (estimate)
05/05/2024
05/18/2024
corneralliance.com
WASHINGTON, DC
25 - 50
2007
ALAN PENTZ
$5M - $10M
Business Services
Founded in 2007, Corner Alliance is a government consulting firm that serves federal clients primarily in the public safety, emergency management and business intelligence spaces. Corner Alliance is a company where your mission matters, driving change in government through stakeholder-centered solutions, innovative ideas and client loyalty.
The following is the career advancement route for Operations Research Analyst positions, which can be used as a reference in future career path planning. As an Operations Research Analyst, it can be promoted into senior positions as an Operations Research Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Research Analyst. You can explore the career advancement for an Operations Research Analyst below and select your interested title to get hiring information.