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Technical Support Specialist
Core Managed Greenwood, IN
$95k-120k (estimate)
Full Time 4 Months Ago
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Core Managed is Hiring a Technical Support Specialist Near Greenwood, IN

Core Managed is looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills. Here you will be exposed to a wide range of advanced technologies and be able to work side by side with senior team members to increase your knowledge. Our clients are cutting edge, so even new staff have the opportunity to work with all the latest cloud and cybersecurity technologies.

What makes us cool:

  • Fun team that is focused on everyone’s success
  • Laid back atmosphere free of internal politics
  • Constantly learning new tech on the job
  • We offer a 401K, health benefits, competitive pay and vacation

The Position:

This position is for people who don't mind working hard and talking to people every day. We want you to develop relationships with our clients and staff. We are on the same team working towards the same common goals. Big egos need not apply. Teamwork makes the dream work!

Need to Have: 

  • Focus and ability to avoid distractions
  • Persistence in problem solving
  • Humility to be able to ask for necessary help and support
  • Commitment to a high level of quality work
  • Ownership of assigned tasks
  • Being able to adapt quickly
  • Punctuality and a clean business appearance
  • Desire to help others
  • Ability to learn quickly
  • Time management skills
  • Ability to develop relationships with clients and internal staff
  • Follow process and identify possible improvements
  • Exemplary written and verbal communication skills 

What we will do for you:

  • Provide a work environment that is truly fun to be in
  • Give you an opportunity to work on the latest cutting-edge tech
  • Give you a path for promotion
  • Teach you about:
    • Servers
    • Networking
    • Firewalls (Fortinet | Fortigate)
    • Hyper-V
    • Microsoft 365
    • Azure
    • Exchange
    • Active Directory
    • Cybersecurity

Requirements: 

  • Bachelor’s degree preferred; associate degree required
  • Reliable vehicle
  • Pass a drug test and background check
  • Occasionally work evenings and weekends (IT never stops) 

HR Stuff:

  • Full medical benefits (1st Day)
  • Annual Bonus 
  • 18 days of PTO
  • 401K with 4% match
  • Full-time 
  • Salary 37-45k
  • In office position at Greenwood office 

Company's website: 

  • https://www.coremanaged.com/ 

Job Summary

JOB TYPE

Full Time

SALARY

$95k-120k (estimate)

POST DATE

01/21/2023

EXPIRATION DATE

06/17/2024

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The job skills required for Technical Support Specialist include Problem Solving, Networking, Active Directory, Written Communication, Time Management, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Specialist job description and responsibilities

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/25/2022: Altoona, PA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

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Technical support specialists provide computer support for organizations or businesses.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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To become tech support, at minimum, an associate degree or certification with on-the-job training.

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Be an Oracle Certified Associate.

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Step 3: View the best colleges and universities for Technical Support Specialist.

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