The Golf Shop Sales Associate is responsible for accurate and efficient handling of tee time reservations for members and hotel guests, including caddy reservations and daily tee time reconciliation; shop merchandise sales and special-order requirements for members and guests; shop maintenance and appearance under specified guidelines. You will learn, understand, and implement CordeValle Mission Statement and Core Values to enhance and provide maximum enjoyment for all internal and external guests. Part and full time hours available. Position qualifies for retail commission,

ESSENTIAL JOB FUNCTIONS:

Make accurate tee times for Members; make accurate future tee times for Hotel Guests.
Properly check in golfers.
Answer telephone with positive, professional etiquette in 3 rings or less.
Interface with the caddie manager to assure accurate scheduling of caddies and forecaddies.
Daily reconciliation of tee sheet and Caddie Sheet.
Proficient in POS and Tee Time Reservation program.
Execute Opening Responsibilities according to set standards.
Daily execution of bank balancing.
Assist with merchandise pricing, displays and rotation.
Assist in quarterly inventories and reconciliation.
Properly ring in merchandise with respective discounts.
Properly execute Special Order Form and necessary follow-up.
Maintain shop appearance according to set standards.
Execute Closing Responsibilities including Hole Location Charts and Caddie Balance sheet.
Demonstrate understanding of shop merchandise including soft and hard goods.
Work with Reservations to assure accurate transfer of information.

SECONDARY JOB FUNCTIONS:

Assist Professionals and Starter in daily management of member and guest play.
Assist the grill with customer orders when necessary.
Assist with upkeep of merchandise backroom.
Perform weekly counts of key items as assigned.
Work with Sales and Marketing to greet potential group meeting planners on property tours.
Process gift certificates in Administrative Assistance absences.
During tournaments, assist in merchandise dispersion or golfer check-ins.

• High school graduate
• Previous retail sales experience or customer service experience in a golf shop
• Computer literate in Word and Excel
• Must be able to work flexible hours including nights, weekends and holidays.
• Capable of multi-tasking.
• Written and oral communication skills.
• Mathematical skills.
• Able to work unsupervised and make decisions in managers absence.
• Able to remain calm and react quickly when confronted with several tasks at once.
• Able to work closely with other operating departments on property.

CordeValle is hiring a Golf Shop Sales Associate (GSSA) to join our team. Come work at our picturesque luxury resort nestled into the foothills of the Santa Cruz Mountains of Northern California with our 7,360-yard, award-winning golf course.

CordeValle offers paid holidays, vacation, medical, dental, vision, company paid STD and life insurance for all full time employees.