2 Donor specialist Jobs in Fairfax, VA
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Coptic Orphans is Hiring a Donor specialist Near Fairfax, VA
Donor Relations Specialist
Purpose of the Job
The Donor Relations Specialist, is one of the first and most important points of contact for Coptic Orphans' stakeholders.
S / he works as a maintenance and support specialist for all active sponsors and donors. This position works to communicate the mission and work of Coptic Orphans in an engaging, passionate, and professional manner while performing all maintenance and customer service duties.
Functions include but not limited to, upselling donors incoming calls, record maintenance, processing donations, managing sponsorships, responding to all calls and emails, processing mail, and all other customer service, administrate, and office tasks as necessary.
This role provides support to the management of the organization, donor account maintenance, and technical support.
Essential Functions and Responsibilities
- Receive and respond to all prospect, donor, and sponsor calls, emails, requests, and inquiries.
- Utilize donor-incoming calls to upsell for further contribution, donation and partnership.
- Manage existing constituent records and follow up all required updates.
- Maintain and update records in the Salesforce database by inputting accurate data.
- Record donor and sponsors' payments, update payment methods, resolve declined donations, etc.
- Perform all donor and sponsor customer services duties such as calling to resolve an issue, answering questions, sending out necessary information, etc.
- Develop new and creative ideas for taking Coptic Orphans' customer service to a new level.
- Perform other tasks as necessary.
Knowledge and Skills
- Bachelor's degree with 3 to 5 years of professional experience.
- Some fundraising or marketing experience.
- Excellent speaking / writing of English. Arabic reading and speaking skills is a must.
- Detail-oriented and able to strategically implement production processes.
- Excellent organizational skills, detail oriented with excellent follow up skills and the ability to coordinate multiple tasks efficiently.
- Experience with database or contact management software such as Salesforce
- Persuasive, polished and articulate communicator; must be comfortable on the telephone with stakeholders.
- Must be available for travel at times within the US.
Travel Requirement
Must be available for travel throughout the US
Our Benefits
Coptic Orphans offer a wide range of benefits including comprehensive medical, dental and vision coverage, life insurance, optional Short-term and Long-term Disability coverage, access to onsite fitness, Employee assistance program and paid time off.
Employees have the option to participate in a company-sponsored 403(b) retirement plan.
Job Posted by ApplicantPro
Last updated : 2024-04-26
Job Summary
Full Time
Social & Legal Services
$70k-93k (estimate)
04/28/2024
05/12/2024
copticorphans.org
FAIRFAX, VA
25 - 50
1988
NERMIEN RIAD
$10M - $50M
Social & Legal Services
Related Companies
About Coptic Orphans
Coptic Orphans is an award-winning international Christian development organization that has transformed the lives of over 65,000 children in Egypt since 1988. We believe that through long-term programs that focus on education, we can affect the vicious cycle of poverty. When most people think of orphans, they think of children in orphanages who have no family at all. In fact, many orphanages in Egypt are filled with children who have families only because their widowed mothers cannot afford to feed them. This is an injustice. Coptic Orphans focuses on the children most likely to face the dead...ly combination of poverty and social injustice, but who have the greatest potential to change their lives and the lives of others. Through child sponsors and a network of over 550 village-based on the ground volunteers, churches, and organizations, our programs help children stay in school (and stay with their families) and by Gods grace, we empower thousands of children to reclaim their dignity and self-worth. We make a covenant with orphaned families in Egypt to stay with a child until the end of their highest education, as long as they also work hard to make full use of every possible educational opportunity they have. Our vision is a peaceful, prosperous Egypt where children thrive, and a vibrant, engaged Diaspora. Our team of over 100 trained professionals works from our headquarters just outside Washington, D.C. and from offices in Egypt, Australia, Canada and the United Kingdom.
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The job skills required for Donor specialist include Donor Relations, Fundraising, Customer Service, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Donor specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Donor specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Donor specialist positions, which can be used as a reference in future career path planning. As a Donor specialist, it can be promoted into senior positions as a Major Gifts Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Donor specialist. You can explore the career advancement for a Donor specialist below and select your interested title to get hiring information.
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