POSITION SUMMARY:

Responsible for technical support and work direction to technicians for assigned properties. Ensure that security requirements established by the USG and/or tenants are met and maintained. May be responsible for managing staff. Maintain positive communication and exceptional follow-up with building tenants, vendors, contractors, and internal contacts.

ESSENTIAL FUNCTIONS:

• Lead special construction/fit out projects as requested by COPT management.
• Provide work direction to technical staff or contractors responsible for completing special requests and projects.
• Provide work direction to technicians and subcontractors providing maintenance or repair services to ensure that work is completed as directed and within quality parameters.
• Ensure job safety standards are maintained at all times in compliance with company and government regulations.
• Interpret contracts and interface with contractors to ensure contractual obligations are met.
• Maintain contract files with all required documentation to support an audit.
• Work with Property Managers and Chief Building Technicians to develop and maintain a rolling Capital Expenditure plan spanning five years.
• Work with CBTs to develop and maintain life cycle plan for equipment, in compliance with company standards.
• Able to identify mission critical equipment and create, develop, and maintain plan to ensure functionality.
• Oversee recommissioning of BAS systems and the BAS training platform.
• Able to understand and provide direction and insight on controls systems throughout region.
• Control expenditures for services and supplies for daily operation within established budget guidelines.
• Purchase equipment and supplies, as necessary.
• Provide operating and capital expenditure recommendations to the property management team.
• Maintain appropriate paperwork for billing purposes. 

SECONDARY RESPONSIBILITIES:

• Provide notification to management concerning issues.
• Maintain all tools, parts, and supplies in an organized manner.
• Perform other job-related duties as assigned.

QUALIFICATIONS:

Education - High school diploma or equivalent with additional vocational coursework in one or more of the following disciplines: HVAC, electricity, plumbing or other relevant areas.

Further Training - 

• Universal CFC certified.
• State Certified Journeyman’s license or equivalent.
• State Certified Master’s license or equivalent is preferred.

Professional Experience - Minimum of fifteen years relevant work experience working as a senior service technician or project engineer with at least five to ten years of experience providing work direction to others.

Computer Skills - 

• PC proficiency to include (to include but not limited to) Microsoft Office applications (Word, Excel, Outlook, etc.) and ability to learn company specific software.
• Ability to adapt to new or changing software programs.

Mobility - N/A

Other Requirements - 

• Ability to routinely perform on call and off hour duty including evenings, weekends, and holidays and to respond to emergency situations on a 24-hour on-call basis or to complete special projects.
• Customer interface; must be capable of briefing and explaining highly technical issues to a varied audience
• Strong knowledge of building systems (HVAC, mechanical and electrical) including how to troubleshoot, maintain and control.
• Working knowledge of energy management systems.
• Must be able to read trade related electrical, mechanical, and plumbing drawings and internal wiring schematics.
• Must possess a valid driver’s license and ability to operate a motor vehicle.
• Ability to work with minimal supervision while diagnosing and resolving building systems issues.
• Strong verbal and written communication skills.
• Strong organizational skills and time management.
• Strong customer service focus and interpersonal skills to effectively interact with tenants, vendors, and staff.
• May be required to carry and maintain appropriate government credentials.