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****Toyota Service Manager****
**$10,000. SIGN ON BONUS !**
**Job Requirements:**
* At least 3 years Automotive Retail Service Manager experience required.
* Toyota or Lexus experience is a plus.
* Reynolds & Reynolds DMS experience is a plus.
* ASE Certification (C1) - preferred but not required.
* High volume service experience a plus.
* Proven track record in CSI and professional work ethic is a must.
* Strong record of positive Customer Satisfaction results.
* Valid in-state drivers license with good driving record.
* Submit to and successfully complete Motor Vehicle Record Check, Background Check, and Pre-Employment Drug Screen.
**Essential Duties and Responsibilities include the following. Other duties may be assigned.**
* Answers technical questions about vehicle problems, warranties, services, and repairs.
* Maintain Customer Satisfaction scores at or above company standards.
* Assists in diagnosing vehicle problems.
* Orders parts and tools as necessary.
* Oversees administration of warranty claims.
* Oversees training and supervising of service department employees.
* Works with upper management to make service department hiring and discipline decisions. Sets schedules and assigns tasks to service department employees.
* Reinforces company policies and adheres to company standards.
* Encourages compliance with applicable laws and regulations.
* Maintain effective employee relations.
**State-of-the-Art Facility:**
* Fully Air Conditioned Shop for the hot summer months.
* High Speed Rytec Shop Doors to keep you warm in the winter and cool in the summer.
* Hunter HawkEye Elite Alignment System.
* Computers at each toolbox.
* Hunter Road Force Elite Wheel Balancer, and Brake Lathe.
* Technician Locker room.
* Busy Service Drive.
* Located off Route 24 and Route 123.
**Employee Benefits:**
* Tufts Health (50% Company Paid) and Dental Insurance
* 401k Retirement Plan w/ Employer Match
* Group Life Insurance
* Paid Vacation & Personal Days
* Family Owned
*Copeland Toyota is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin.
**Apply for Service Manager**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensation (optional)Education Highest level of education completed Military Experience Yes No Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 1/9/2022
Full Time
$74k-101k (estimate)
05/05/2024
05/20/2024
copelandtoyota.com
BROCKTON, MA
50 - 100
1970
Private
JAMES EGAN
$10M - $50M
Retail
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.