Short Description

 The Flow Manager’s primary responsibility will be to facilitate flow through the unit. He/she will delegate care to the care teams and assignments , ensuring that workload is balanced and delegates tasks appropriately, employing resources as needed to assure quality and efficient care. Ensures staff coverage. Ensures the delivery of patient care through the coordination of customer services and theleadership and management of the Department at the direction of the Clinical Director/Director of Operations.This position assists the Director of Operatons in coordinating interdepartmental and ancillaryactivities to ensure quality, cost-effective patient care.This position will support the department in Patient and Staff Engagement initiatives including but not limited to employee rounding, patient rounding with coaching staff, feedback and holding staff accountable to expected behaviors.Assists the Director of Operations in leading the patient care team to meet the needs of thecustomers and to achieve departmental objectives.Assumes responsibility and accountability for the direction and implementation of patient care services within the unit under the direction of the Director of Operations.Accountable for daily infection prevention practices –A designee will be appointed in the event the flow manager is not on-site.

Education Requirements

RN

License/Certification Requirements

RN