Director of Restaurant Operations

Westside Concepts

Peoria, AZ, USA

Benefits Offered, Paid Time Off

Description:

WHO WE ARE

We are a restaurant group that thrives on bringing new concepts and creations to the valley, mainly the west valley, but expanding! We excel at being a vital part of our community and serving our locals. With the help of over 500 employees, we have become one of the top private employers in the west valley and the largest restaurant group as well. Our common values and mission help us continue to grow and the sky is the limit for our group. We want individuals for their unique personality, but we are looking for a valued TEAM MEMBER. Here are some values we look for:

Authentic and Humble

Act with Integrity

Bring Good Energy

Achieve as a Team

Get Extraordinary Results

Inspire with Hospitality

ABOUT THE DIRECTOR OF RESTAURANT OPERATIONS

This position will oversee (3) concepts with (4) total locations. Your responsibilities include overseeing employees, improving customer satisfaction, developing and conducting training, and other managerial duties. The Director of Restaurant Operations is responsible for leading, developing, and making sincere and genuine connections with executive team members, location general managers, store managers and all hourly team members. You will be responsible to inspect facilities, and you will be in charge of several locations in a restaurant concept group. You will also be in charge of analyzing performance, both of individuals and the restaurant as a whole.

The Director of Restaurant Operations reports directly to the owner. You will work side by side with our Director of Food & Beverage, our Director of Systems and Logistics, our Director of Finance, and our Marketing Director. A key to your success will also be working with our Director of Operations on other concepts.

TO BE SUCCESSFUL YOU MUST

Provide strategic planning regarding operations to ensure and sustain positive growth.

Support and direct best scheduling practices for the restaurant according to past sales, trends, and events.

Ensure financial accuracy of sales records, expenses, and inventories through proactively researching, reviewing, and correcting discrepancies, and maximizing profitability in each store location.

Provide direction on how to drive excellence in service that creates meaningful and genuine connections with guests.

Monitor financials, cash-handling, inventories, and invoicing accuracy performance.

Ensure and audit the proper enforcement of sanitation standards, legal regulations, and security systems.

Ensure the stores are complying with company policies and procedures.

Audit the maintenance of equipment and facilities to required standards.

Resolve and mediate conflict involving management, hourly employees, and guests.

Conduct quality audits of food, drinks, service, facilities, and ambience.

Ensure marketing initiatives are being adhered to.

Motivate and increase employee job performance to meet company initiatives.

WHY YOU'LL LOVE WESTSIDE CONCEPTS

Excellent benefit and compensation package

Paid time off and earned paid sick time

A people focused culture united by our shared values

Unlimited growth opportunities, with several new restaurant openings

Having a voice. We provide empowerment and influence to all our team members

Opportunity to build deep, meaningful, and lasting relationships with colleagues

Recognition and rewards for your hard work and tenure

Generous meal benefit program

Requirements:

Requires 3 years of Director experience with positive financial results and low employee turnover.

Bachelor's degree in Hospitality, Management, and Business preferred. Combined work experience and education with be considered in decisions.

Servsafe and Responsible Alcohol Service Certifications are required.

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Company address: 8765 W Kelton Lane, Peoria, AZ 85382

WESTSIDECONCEPTS.US