9 Patient service representative Jobs in Northampton, MA
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Cooley Dickinson Health Care is Hiring a Patient service representative Near Northampton, MA
Job Description
Description
About Us
With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts.
With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.
The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function.
Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!
What Matters to Us
We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve.
We pride ourselves on our compassionate, family-focused approach. We really get to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.
Are you ready to bring your talent to this practice and join us in moving health care forward?
Location
This position is located at 22 Atwood Drive, Northampton, MA. This multi-specialty medical office building is a part of Cooley Dickinson’s Atwood Health Center, a spacious facility with a variety of Cooley Dickinson services and serves as a one-stop health and wellness destination.
While working at 22 Atwood, you will be able to support a variety of offices / specialties, including but not limited to : Women’s Health, the Diabetes Center, Infectious Diseases, Family Medicine, Rheumatology, Endocrinology, Geriatrics, Podiatry, Spine Medicine, and Integrated Behavioral Health.
Role Overview
We are seeking a full-time, 40-hour Patient Services Representative (PSR) to serve as the face of our medical group and play a key role in managing the patient experience on the reception / administrative support side.
Job functions will include a blend of check-in / check-out, managing phones, and administrative support, which will rotate on a weekly basis.
We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting!
Schedule
The schedule is onsite Monday through Friday with staggered shifts between 8 : 00am- 5 : 00pm.
Qualifications
Qualifications
Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Services Representative role is the opportunity for you.
When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes and genuine passion for the work.
- Familiarity with insurance payers preferred
- Minimum of six (6) months reception or customer service experience required, preferably in a health care setting
- Demonstrated knowledge of medical terminology preferred
Last updated : 2024-05-14
Job Summary
Full Time
$42k-57k (estimate)
03/01/2024
05/15/2024
The job skills required for Patient service representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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