The Bowery Group: Busser Job Description

Position: Busser

FLSA Designation: Non- Exempt 

Reports To: FOH Management

Position Description:

As a busser you are responsible for supporting runners and servers by resetting all tables, cleaning, ensuring the availability of flatware and plates are accessible. As well as restocking all stations with clean tableware. 

Essential Functions and Basic Duties:

• Support service team with ongoing table and floor maintenance, including: water service, clearing and cleaning tables and resetting tables with proper tableware

• Provide knowledgeable, approachable, efficient, and energetic service at all times 

• Maintain full menu knowledge for both food and beverage items, including all allergen information 

• Adhere to all company policies and procedures 

• Ensure proper table maintenance, including water service and pre-bussing

• Stock and prepare service related items 

• Maintain professional and warm guest communications

• Knowledge of all table and position numbers, as well as descriptions, major components, and proper utensils for each dish

Specific Job Knowledge, skills, and abilities: 

• Ability to stand and walk up to 8 hours 

• Bi-Lateral manual dexterity as required to handle, touch and feel, and reach with hands and arms 

• Ability to talk and hear clearly

• Ability to stoop, kneel and crouch

• Ability to taste and smell

• Ability to utilize close, distance, color and peripheral vision, as well as depth perception and to adjust focus

• Willingness to work at peak hours, which may include evenings, holidays, and weekends

• English fluency

• Effective verbal, written and interpersonal skills to communicate positively

• Strong problem-solving acumen

• Ability to lift up to 30 lbs 

Qualifications Standards:

• High school graduate or equivalent 

• At least one year in a high-volume, fine-dining restaurant 

• Basic knowledge of dining room and service procedures

• Sexual harassment training required