The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately.

Required Qualifications

• Must be Bilingual English (read, write & speak) and Spanish or Creole.
• Must have medical setting front desk experience.
• Ability to handle high call volume and multi‐task while providing an exceptional customer experience.
• Strong organizational, written and verbal communication skills.
• Ability to remain calm and helpful even when dealing with upset customers.
• Ability to foster teamwork and partnerships with cross‐functional departments to resolve issues and improve customer experience.
• Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook.

Additional Information

Work Schedule: Monday - Friday, 8:00 AM – 5:00 PM (EST)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• "What is your desired salary? Please do not state negotiable, put a range you are comfortable with."

Experience:

• Microsoft Office: 1 year (Required)
• Medical receptionist: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)
• Creole (Required)

Ability to Commute:

• Greenacres, FL 33463 (Required)

Work Location: In person