• Job Functions*
• Answer phone calls utilizing a multi line telephone system.
• Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff.
• Resolve patient issues through independent problem solving and with a goal of first call.
• Requirements*
• Must be bilingual English and Spanish.*
• Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and / or NextGen.
• Must have 1 plus years of experience in a medical office or healthcare setting utilizing a computer-based practice management software system.
• Ability to handle high call volume and multi task while providing an exceptional customer experience.
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access)

Job Type : Full-time

Medical specialties :

• Geriatrics
• Primary Care

Schedule :

• 8 hour shift
• Monday to Friday

Experience :

• Medical receptionist : 1 year (Required)
• Customer service : 1 year (Required)

Language :

• Spanish (Required)
• English (Required)

Ability to Relocate :

Orange Park, FL 32073 : Relocate before starting work (Required)

Work Location : In person A767350% %�min%%

Last updated : 2024-05-10