1 Service Dispatcher Job in Hayward, CA
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Control Air Enterprises LLC is Hiring a Service Dispatcher Near Hayward, CA
Control Air Enterprises LLC is looking for an experienced and professional Dispatcher (HVAC) who can immediately join our Service division. We are looking for a Technical HVAC person with 2-5 years of experience (a Bachelor s Degree a plus in any field but not a requirement) to work in our professional office environment.
Skills required include the following:
- Excellent customer service and relationship skill.
- High level of both verbal and written communication skills.
- Strong HVAC technical skills.
- Computer literacy (Windows, MS Office, Outlook).
- Highly organized.
- Good planner and critical thinker with the ability to handle multiple tasks at once while maintaining high level of professionalism and mentorship.
- Must be a great team player with the ability to lead by example and desire the opportunity for growth.
Responsibilities include the following:
- Maintain positive relationships with all customers.
- Technical review of Service performed in the field daily.
- Facilitate support and training as needed to customer service staff.
- Provide and facilitate interface between customer service and field operations.
- Support field service technicians to various projects/jobs.
- Follow-up with service technicians to verify tasks completed.
- Maintain Dispatch Board.
- Coordinate various paperwork/documentation generated by field technicians (service work orders, reports, safety meetings, timecards, vehicle maintenance, etc.).
- Learn all software programs utilized in the day-to-day business operations of the company.
- Other duties as assigned.
Benefits include the following:
- Medical, dental and vision benefits
- 401k retirement plan
- Life Insurance
- Long-Term Disability Insurance
- FSA & extra insurance
- Paid holidays
- Paid time off
- Employee stock ownership plan (ESOP)
Pay Range: $28 - $42 Hourly
Let s be honest- life is too short to work at a job that you don t love. So, do something about it! Come be a part of our team and work with us on industry defining projects. We are a family of passionate people, who are smart and kind, and have some pretty amazing skills. We love what we do, and love being California s Homegrown Mechanical Experts.
A little bit about us. We have been in business for over 42 years, are a full mechanical contracting firm specializing in Major Construction, Tenant Improvement, Industrial, Plumbing, Retrofit, Service, Controls, Energy Commissioning and Detailing. Our divisions can handle a wide range of projects and services that include Design Build, Design Assist and Plan & Spec for facilities in the Medical, Entertainment, Laboratory, Hotel, Resort, Office, Government, Education, Civic and Commercial industries. Oh, we are also 100% employed owned (ESOP), have over 1,000 family members, and have one of the largest fabrication shops in California. Our corporate headquarters are in Southern California (Anaheim - just south of Los Angeles), conveniently located near several major freeways. We also have offices in San Diego and Hayward (Northern California). Our manufacturing facilities are located in Anaheim (Southern California) and Hayward (Northern California).
Please refer to our website at www.controlac.com for additional information.
We look forward to hearing from you!
Equal Opportunity Employer, including disabled and veteran
Job Summary
Full Time
Specialty Trade in Construction
$47k-59k (estimate)
12/25/2023
05/11/2024
controlac.com
HAYWARD, CA
50 - 100
1978
GREG ELLIS
$10M - $50M
Specialty Trade in Construction
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About Control Air Enterprises LLC
Our story started well over 40 years ago, with two brothers, working out of their garage and putting their lifes savings on the line. Fast forward till today, we are 100% employee owned (ESOP), and have become one of the most trusted names in the industry. Our modus operandi is simple - clear vision, and precise execution. You can expect integrity, hard work, organized efforts, and teamwork from us in every task we undertake to meet our clients goals and expectations.
The job skills required for Service Dispatcher include Customer Service, Written Communication, Life Insurance, Plumbing, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Dispatcher positions, which can be used as a reference in future career path planning. As a Service Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher. You can explore the career advancement for a Service Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
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Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
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The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
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Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
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Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
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Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
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Analyze how jobs are being assigned, scheduled and re-scheduled.
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Typically requires a high school diploma or equivalent.
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Dispatchers need the technological skills to use computers, software, radios and recording equipment.
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Step 3: View the best colleges and universities for Service Dispatcher.
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