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For over 35 years, Contractors State License Schools (“CSLS”) has been the leader in helping construction contractors get licensed with the State of California, create their own businesses, and SUCCEED. We also help contractors obtain their various specialized trade certifications in the construction industry. Our adult students will thank YOU for helping them accomplish their goals and reach their dream of ultimately owning their own business!
We are seeking a full-time Customer Service Administrative Assistant to help our customers inquiring about our programs, services, and assist with forms and applications at our Glendale School.
Benefits:
· Bonuses and Incentives
· 401(k) Matching
· Profit Sharing - 100% employer paid benefit!
· Health Insurance - 85% employer paid health insurance benefits!
· Dental Insurance
· Vision Insurance
· Disability Insurance
· Life Insurance
· Paid Time Off
· Flexible Spending Account
· Company events
Job Details:
· First point of contact to all customers and students visiting and contacting the school.
· Must provide student satisfaction by providing high quality customer service.
· Assist students with applications, bonds, DBA’s, Corporations, etc.
· Must maintain knowledge of all products and services to better serve each student.
· Maintain student records through Customer Management System (CMS). Use CMS to track student progress and update student records.
· Address student and counselor’s concerns, questions, and or conflicts over the phone (inbound and outbound calls) or in person.
· Provide day to day support to the sales staff at the school.
Requirements:
· Education: Must have a high school diploma
· Customer Service Experience: 2 years
· Administrative Experience: 2 years
· Spanish: Required
· Comfortable multi-tasking and prioritizing tasks, strong phone and email (outlook) skills, data entry experience, and customer service skills required.
Work Hours: Monday - Thursday| 9:30 am – 6:30 pm Friday|8:30 am – 5:00 pm
Salary: $18.50/ hour monthly commission and quarterly bonuses
Work Location: In person, on-site
Contractors State License Schools is dedicated to its employees – please join in on our success!!
Job Type: Full-time
Pay: $18.50 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Work setting:
Work Location: In person
Full Time
Education & Training Services
$37k-46k (estimate)
06/24/2023
04/05/2024
contractorexamschools.com
VENTURA, CA
50 - 100
Private
DAVID MIZENER
$10M - $50M
Education & Training Services
The job skills required for Customer Service/Administrative Assistant include Customer Service, Planning, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service/Administrative Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service/Administrative Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service/Administrative Assistant positions, which can be used as a reference in future career path planning. As a Customer Service/Administrative Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service/Administrative Assistant. You can explore the career advancement for a Customer Service/Administrative Assistant below and select your interested title to get hiring information.