17 Customer care coordinator Jobs in Montgomery, AL
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Continuum Global Solutions is Hiring a Customer care coordinator Near Montgomery, AL
RESPONSIBILITIES
- Answer inbound calls from customers and address questions & concerns
- Provide information about their insurance coverage & benefit plans
- Resolve concerns to simplify their healthcare experience
- Navigate through multiple computer applications with speed & accuracy
- Adapt to learn new call types when business needs change & flex support in those areas
WORK AT HOME REQUIREMENTS :
- High-speed internet with at least 10 mbps download speed (No Satellite, Wifi, or Cellular / Wireless carrier hotspot or internet services)
- Must have a hard-wired internet connection via ethernet cable to modem / router that you own / are responsible for.(Continuum will ship you company equipment such as the PC, mouse, keyboard, etc to use on your network)
- A USB Wired headset with noise canceling microphone
ADDITIONAL REQUIREMENTS :
- 18 years old & high school diploma / GED
- Entry-level position with a minimum of 6 months customer service experience
- Customer focused personality & desire to help people
- Professional positive attitude & courteous telephone etiquette
- Full-Time schedule availability to meet business needs (Includes evenings and weekends)
- Willing to submit a drug test and background check
BENEFITS & PERKS :
- $14-$15 per hour overtime during peak needs
- Access Up To 50% of your pay immediately after your shift
- Paid, virtual training
- Remote work environment
Last updated : 2024-03-22
Job Summary
Full Time
Specialty Trade in Construction
$35k-44k (estimate)
03/23/2024
04/11/2024
continuumgbl.com
DALLAS, TX
7,500 - 15,000
2018
Private
HORACIO CERDA
$50M - $200M
Specialty Trade in Construction
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About Continuum Global Solutions
Continuum is an omnichannel contact center platform that offers inbound and outbound services for businesses.
The job skills required for Customer care coordinator include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care coordinator positions, which can be used as a reference in future career path planning. As a Customer care coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care coordinator. You can explore the career advancement for a Customer care coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
Step 3: View the best colleges and universities for Customer Care Coordinator.
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