83 Customer Service Engineer Jobs in Detroit, MI
Contemporary Amperex Technology Co., Limited is Hiring a Customer Service Engineer Near Detroit, MI
Job Description:
1. Lead to solve customer on-site problems in a timely manner including, but not limited to warehouse, logistic, delivery and customer production issues.
2. Collaborate with CQE/RQE to collect resolve production issue, communicate with customer/CATL, to mitigate issue impact.
3. Build deep contact with customers, establish good customer relationships, and enhance customer's perception of our company's services.
4. Gain insight into targeted dynmaics, obtain first-hand information, and support SPP in achieving new project targeting and business expansion.
Job Requirement:
1. Bachelor or master degree
2. Advanced in Excel, Word, PowerPoint, Visio, Project
3. More than 3-year work experience in Project Mgt., Education, Consulting, After Sales, or industrial/automotive (optional)
4. Proficiency in English / Chinese, better to master more languages
5. Capability of good language expression, business negotiation, on-the-spot adaptability
6.Have battery knowledge
Job Summary
Full Time
$60k-79k (estimate)
06/16/2024
07/03/2024
The following is the career advancement route for Customer Service Engineer positions, which can be used as a reference in future career path planning. As a Customer Service Engineer, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Engineer. You can explore the career advancement for a Customer Service Engineer below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Engineer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Engineer job description and responsibilities
They present the benefits of such contracts, negotiate renewal terms, and outline what services are attached to specific types of contracts.
04/18/2022: Chico, CA
Customer support engineers own and create all product and service related technical documentation.
06/03/2022: Troy, NY
Provide support to all developers and evaluate customer designs and recommend procedures for optimal use of products as per guidelines.
04/24/2022: Fairbanks, AK
Provide solutions to all customers and partners and ensure effective deployment.
06/03/2022: Saint Louis, MO
Responsible for addressing the questions and concerns of customers about their company's products.
03/13/2022: Tuscaloosa, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Engineer jobs
Customer Service Engineers are required to pursue an Engineering or Computer Science Degree.
06/02/2022: Wilmington, DE
Earn Office manager/employee experience.
05/24/2022: Lebanon, PA
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
03/23/2022: Salt Lake City, UT
Apart from possessing excellent analytical and problem-solving skills, these engineers should have solid verbal and written communication skills.
04/08/2022: Fort Collins, CO
A technical support engineer should be able to work calmly when under pressure.
04/30/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Engineer.
