The Housing & Employment Case Manager will work with and support clients to seek and obtain permanent housing and/or gainful employment within the community through various housing programs. The position may require specialist to provide training and preparation needed for establishing ADL’s, as well as pre-employment training and preparation. Staff will assist with case management, as needed. 

Responsibilities and Duties:

Primary duties include but are not limited to the following:

•  Communication with all referral sources including community partners.
• Maintaining knowledge of state and federal housing services and implementation procedures
• Works with client to identify opportunities based on clients’ needs.
• Assist client with the application process.
• Prepare client for job interviews.
• Coordinate and develop all documentation utilized in the delivery of housing & employment services.
• Ensures client confidentiality per HIPAA guidelines.
• Work with clients to develop individualized housing & employment plans.
• Adheres to strict boundaries and professional ethics in the care of others.
• Continually surveys job market for availability with emphasis on clients goals and objectives.
• Maintain Client Records and case notes
• Assists clients with housing applications, completes supportive and subsidized housing paperwork.
• Maintain Client Records and case notes
• Maintain accurate documentation of service objectives and outcomes
• Ensure client Follow-up takes place.
• Continually monitor and evaluate each client’s progression through housing & employment case management plan and develop corrective action revisions to the plan as needed.
• Attend program-related community, coalition and committee meetings as assigned.
• Conducts crisis intervention as needed.
• Case conferencing as needed
• Ensure effective service delivery by coordinating work with other case managers assigned to client.

Qualifications:

• 4-year degree in human services or comparable combination of education/work related experience required.
• Experience in social service setting with working knowledge of case management systems and planning techniques;
• Knowledge of housing related resources both temporary and permanent.
• Knowledge of employment related resources.
• Experience working with homeless individuals and families a plus;
• Must be proficient in the following computer applications--Microsoft Word and Excel.
• Must meet insurance carrier’s requirements for approval to drive.
• Must have own transportation to conduct job related travel and must be able to drive

Physical Requirements:

• On an occasional basis, may be required to remain in stationary position >50% of the day.
• Sit/Stand/Walk in combination inside the office to access file cabinets, office machinery, etc.
• Sit/Stand/Walk in combination outside the office to access vehicles, client houses, hospitals, etc.
• Constant use of upper extremities for Computer, office machinery and driving.
• Frequent communication via phone, fax, email and in person for coordination of care, outreach, etc.
• Must be able to observe and assess clients in their personal living space.
• May lift up to 20lbs on a seldom basis.
• Outdoor, local travel and driving is part of the role, therefore, weather exposure is a given.
• Due to the vulnerability of the population, we serve, COVID-19 vaccination is required.

Mental Requirements:

For an employee to succeed in this position they will need to be able to have time management skills, adapt to changing schedules, and contribute to problem solving when needed.

Disclaimer:

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Company Offered Benefits:

• Medical, Dental and Vision Insurance
• Flex Spending Account (FSA)
• 401k with company match
• Colonial Life Voluntary Benefits
• 8 Paid Holiday’s
• Education Reimbursement Program after 90 days
• Free flu & COVID shots
• Workers’ Compensation Benefits