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Connection
North Liberty, IA | Full Time
$47k-59k (estimate)
1 Month Ago
Desktop Support Technician (FT)
Connection North Liberty, IA
$47k-59k (estimate)
Full Time | Business Services 1 Month Ago
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Connection is Hiring a Desktop Support Technician (FT) Near North Liberty, IA

Connection has an outstanding opportunity with one of our top-notch clients in the manufacturing industry in North Liberty, Iowa for a Desktop Support Technician. This will be direct hire, 100% onsite and hours can be M-F either 7AM-4PM or 8AM-5PM. Some travel to other local sites will be required via a company vehicle or mileage reimbursement. There is also on call rotation work.
The Desktop Support Technician will be a hands-on desktop role building desktops for employees, imaging PC's and laptops, troubleshooting hardware and software issues, and adding printers and other software. Strong communication and a can-do, positive attitude is required. 
The Desktop Support Technician provides technical support to the operation and maintenance of corporate data processing systems and functions. Must be able to assist associates in the operation of the Data Processing (DP) systems and their components to fully realize available technology. Candidate also must be able to provide excellent internal customer service in determining actual concerns and problems and then applying technical expertise to analyze and apply solutions. The candidate also will assist in repairing, maintaining and enhancing hardware and software applications so that the DP systems and its components are secure and reliable in performance.
Duties and Responsibilities:
  • Installs, repairs and supports company data processing applications, equipment and software.
  • Performs any necessary repairs on data processing hardware and reconfigures software as necessary.
  • Provide excellent internal customer service by responding in an expedient manner to determine IS related concerns and/or issues, analyzing problems and using judgment in applying solutions.
  • Manages LAN resources, creates DP System data backup, and provides for tape rotation and storage.
  • Teaches and assists other associates in the use of data processing equipment and software so that available technology is used effectively and efficiently.
Knowledge, Skills and Abilities:
  • An associate degree in computer science is preferred.
  • A minimum of one year of computer related employment experience is required. 
  • Experience with business and manufacturing environments and computer applications strongly preferred.
  • Knowledge of and familiarity with LAN and PC based client server systems, Relational Databases, and Microsoft Office strongly preferred. Ability and desire to continue learning new hardware and software applications desired.
  • Must have good organizational skills and detail-oriented computer diagnostic, repair, and operational skills. Must be able to use basic hand tools, including screwdriver, pliers, wrench and wire stripper.
  • Excellent communications and interpersonal skills and ability to work with minimum supervision is required.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$47k-59k (estimate)

POST DATE

04/20/2023

EXPIRATION DATE

06/19/2024

WEBSITE

econnectionpr.com

HEADQUARTERS

ATLANTA, GA

SIZE

50 - 100

TYPE

Private

CEO

ELIZABETH FAIRLEIGH

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Desktop Support Technician (FT) include Customer Service, Desktop Support, Technical Support, Computer Science, Microsoft Office, Repairing, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician (FT). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Technician (FT) positions, which can be used as a reference in future career path planning. As a Desktop Support Technician (FT), it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician (FT). You can explore the career advancement for a Desktop Support Technician (FT) below and select your interested title to get hiring information.

If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

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Perform upgrades and configuration of desktop and related peripherals.

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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

01/30/2022: Omaha, NE

Gain experience with operating systems.

12/19/2021: Springfield, OH

Practice fixing common computer problems.

03/05/2022: Anderson, IN

Seek technical support positions.

01/21/2022: Santa Rosa, CA

TAKE A RELEVANT TRAINING PROGRAM.

03/02/2022: Minneapolis, MN

Step 3: View the best colleges and universities for Desktop Support Technician.

Butler University
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