Workforce Specialist

Summary: Connecting for Children and Families is a nonprofit organization dedicated to transforming the lives of Woonsocket children through quality educational opportunities and family supports. The Northern RI Career Academy,(NRI Career Academy) a program of CCF, provides families with the education and supports to improve their career opportunities.

Function

To lead the recruitment effort for workforce development, and to coordinate and manage reporting processes

Duties and Responsibilities

Workforce Specialist performs a range of duties, including the following (but not limited to):

• Contribute to the development and implementation of recruitment strategies and initiatives

· Source and recruit candidates for various workforce training initiatives

· Provide information about workforce training programs to prospects

· Screen and interview potential candidates to assess their qualifications and fit

• Assist in enrolling candidates in workforce training programs, scheduling intakes for assessments with case manager

· Must work effectively with the client, public, community partners and other employees

• Identifies and develops community partnerships that result in increased enrollment

· Be point of contact and primary liaison with community partners and other organizations or individuals making referrals

• Meticulously enter, track, and maintain participant information

• Manage recruitment-related data and documentation

• Develop and distribute appropriate marketing and outreach materials as needed

· Follow up with individuals who may show signs of disengagement from services

· Maintain working knowledge of the workforce training programs

· Advise students on program policies and procedures such as registration, required testing, and other enrollment essentials for students

· Assist with retention strategies for maintaining student enrollment, retention and program completion

· Participate in special registration and advising events as needed

· Assist with special projects as needed

· General office and administrative tasks including but not limited to inner-office communication, clerical support, and managing reports for the program supervisor

· Maintain general program reports and documentation

· Maintain confidentiality of sensitive and confidential client information

· Exceptional attention to detail

· Strong organizational and time management skills and ability to prioritize responsibilities

· Proficient in Office 365 specifically Word, Excel and PowerPoint

· Excellent communication and interpersonal skills

· Provide coverage and support during program activities; participating in alumni gatherings and other special events

· Work in close coordination with the NRI Career Academy team to meet graduation, placement, and retention goals, as well as to ensure a seamless, positive experience for each participant

· Work with the NRI Career Academy team to continually improve the program and participant outcomes

• Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested

• Adhere to agency policy, procedures and the professional code of ethics

· Other responsibilities as required

Position Requirements

• Bachelor’s degree in Vocational Training or Counseling, Human Resources, Human Services, Social Work, Public or Business Administration, Planning or a related field required.
• Minimum of 2 years’ experience in workforce development, employment or vocational counseling, employee assistance counseling, skill assessment and training, or a related field.
• Minimum of 2 years’ experience working in a position where the process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to assisting individual’s and family’s comprehensive needs that promoted.
• Knowledge of workforce development methodology, programs, resources and providers.
• Knowledge of barriers that individuals face and experience working with clients with resources and providers.
• Experience collecting, analyzing and reporting data.
• Excellent written and verbal communication skills.
• Experience working with diverse populations.
• Bilingual (English/Spanish) applicants are encouraged to apply.

Job Types: Full-time, Temporary

Pay: $17.50 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Workforce Development: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Woonsocket, RI: Relocate before starting work (Required)

Work Location: In person