Overview:

This role is responsible for coordinating and scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers, nurses, and other clinical staff.

Responsibilities:

• Maintain surgical and procedure schedule for the facility
• Coordinate all necessary physicians and clinical staff for procedures
• Maintain clear communication with patient families throughout scheduling process
• Identify and communicate critical information, including provider availability and special supply and equipment requests to nurses or other appropriate staff
• Maintain schedule for pre-operative and post-operative patient appointments as necessary
• Monitor insurance authorization for procedures and acquiring authorizations as needed
• Provide patient appointment and procedure scheduling via both telephone and in-person interaction in office
• Provide a high level of customer service
• Maintain quality standards as it relates to HIPPA regulations
• Assist with daily operations of the office-based facility as needed

Requirements:

• Minimum of a High school diploma, Associate’s or Bachelor’s degree preferred
• 1-3 years Healthcare experience preferred
• Excellent customer service skills
• Strong interpersonal skills to be able to coordinate effectively with patients and co-workers as needed
• Ability to perform multiple tasks in a busy medical setting
• Skill in using healthcare software and computer systems
• Knowledge of HIPAA, Medicare guidelines, and health insurance
• Excellent follow-up skills
• Ability to work independently and problem solve as needed

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Healthcare: 2 years (Preferred)

Work Location: In person