Summary of Position: Responsible for answering telephones, greeting patients, scheduling, providing patient relations and administrative assistance, and carrying out office policies and procedures.

must be familiar with some sort of EMR.

Responsibilities :

• Verify patient insurance benefits. Collect co-pay/deductible.
• Assemble patient charts and for pre-operative appointments.
• Coordinate appropriate paperwork and information for patients to fill out
• Accomplish assigned projects on time.
• Answer phones with courtesy and ensure excellent phone communication.
• Maintain open communication with patients providing up-to-date information via email or phone.
• Scheduling patients for diagnostic tests i.e. bone scan, MRI, CT, EMG/NCS, ESI
• Scheduling patient for follow-up appointments.
• Interact with patients, physicians, and other staff both within the office and at outside facilities providing accurate, timely and responsive information.
• Follow all policies and procedures.
• Demonstrate a willingness to be helpful towards all patients and their families.

Qualifications:

• High school diploma with good command of English language, both written and verbal.
• At least 1 year in medical office with experience scheduling, verifying insurances, and knowledge of pricing and coding (CPT/ICD 10).
• Knowledge of insurance policies (PPO, HMO, MCR, etc.) and payment practices.
• Ability to work will with physicians, employees, patients and others.
• Moderate/Advanced computer skills i.e. knowledge of word processing and formatting, excel, EMR systems, etc (Comfortable and experienced using technology to enhance systems and promote efficiency.)
• Great telephone skills.
• Friendly, outgoing personality, and good organizational skills with the ability to follow through and complete tasks efficiently, self-starter, follows directions.
• Ability to multi-task efficiently and effectively.
• Additional languages a plus, especially Spanish, Armenian, or Russian.

Email any inquires do not call the office.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Plastic Surgery

Schedule:

• 8 hour shift

COVID-19 considerations:
Provide top medical grade PPE for all staff during working hours.

Work Location: In person