Duties for Hotel General Manager
- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning
- Manage and supervise staff members, including front desk personnel, housekeeping, and maintenance teams
- Monitor and maintain guest satisfaction by addressing any concerns or issues promptly and effectively
- Implement and enforce hotel policies and procedures to ensure a safe and comfortable environment for guests and employees
- Coordinate with other departments to ensure seamless communication and collaboration
- Develop and implement strategies to maximize revenue, including pricing, inventory management, and upselling opportunities
- Conduct regular inspections of the hotel premises to ensure cleanliness, safety, and adherence to brand standards
- Handle guest complaints or difficult situations with professionalism and empathy
- Stay updated on industry trends and best practices in hospitality management

Qualifications
- Previous experience in hotel management is required
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills, both written and verbal
- Knowledge of front desk operations, revenue management, and hospitality industry

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Ability to Relocate:

• Elkton, MD: Relocate before starting work (Required)

Work Location: In person