Position Summary:

District Managers oversee multiple restaurant locations within a designated region. District Managers are responsible for ensuring that all locations within their assigned district meet or exceed company standards in terms of customer service, quality of products, and profitability. The District Manger manages and supervises restaurant managers and staff, ensuring that they are properly trained and executing their duties effectively.

Essential Functions:

Leadership & Supervision (55%)

• Manage and supervise multiple fast-food restaurant locations within the district.
• Hire and train the restaurant General Managers and staff within the district, ensuring that they are executing their duties effectively and efficiently.
• Recruits, interviews, hires, trains, coaches, develops, motivates, and retains a best-in-class team of professional managers capable of delivering the brand experience to consumers.
• Monitor and evaluate the performance of each location within the district, providing guidance and support where needed.
• Conduct regular meetings with restaurant managers to discuss performance, provide feedback, and set goals.
• Trains and develops General Managers, utilizing the Company’s internal development processes and systems to ensure operational standards, team performance and corresponding sales, service and financial goals of the business are met or exceeded.
• Uses Company mission, values, policies, and procedures to create and maintain a high-performance culture characterized by integrity, professionalism, mutual respect, and inclusion. Routinely assesses General Manager performance and provides timely feedback to improve individual and team performance. Uses rewards & recognition and progressive discipline, as needed, to drive performance and maintain the highest standards of individual conduct and behavior.
• Administers all aspects of the business with impeccable integrity. Ensures all General Managers are aware of, understand, share, and practice the Company’s values and operating philosophies through role modeling and ongoing education. Enforces and complies with all federal, state, and local laws governing the employer employee relationship, including but not limited to those pertaining to employment, harassment /discrimination, wage and hour, breaks, disabilities, leaves of absence, termination of employment, worker’s compensation, unemployment compensation, etc.
• Enforces safety and security procedures are followed at all times in order to protect customers and Team Members alike. Takes proactive measures to prevent accidents and reports all safety and security-related incidents immediately per Company policy.

Systems and Process Management (25%)

• Assesses the current performance and future potential of his/her district and identifies trends / issues that impede performance before recommending and initiating corrective actions to resolve. Employs approved operational and administrative business processes, tools, and systems to maximize sales and profit performance and deliver desired results.
• Maximizes restaurant profitability by instituting, maintaining, and enforcing effective management practices, policies, controls, tools, and systems that enhance efficiency and productivity, minimize waste and loss, and achieve COGS and labor cost objectives.
• Maintains the physical facility, grounds, and equipment in accordance with Company standards through implementation of scheduled preventative maintenance and timely general upkeep and repairs. Ensures all equipment, tools and resources needed to meet or exceed desired results are always readily available.
• Routinely evaluates all aspects of his/her business and consults with his/her, Director of Operations and/or appropriate Support Center staff to ensure necessary resources are brought to bear timely against issues and/or opportunities affecting the business.
• Collaborate with other departments, such as marketing, operations, and finance, to ensure that the district is meeting company goals and objectives.

Sales, Service and Community (10%)

• Ensure that all locations meet or exceed company standard for customer service, quality of products, profitability, control of COGS, labor and sales.
• Ensure that all PRIDE system and routes are incorporate into day-today operations at each restaurant. Develop and implement strategies to increase sales, reduce costs, and improve overall performance.
• Develop and maintain strong relationships with customers, vendors, and other stakeholders within the district.
• Seeks to build dine-in, drive-thru, carry-out, and off-premises sales using approved marketing programs and tools including POP, reader board, LRM, delivery, catering, and fundraising.
• Develops, implements, and executes short- and long-term business plans and budgets that produce sales and profit growth. Assesses local and regional trade area and market conditions and reacts quickly and appropriately to gain or maintain competitive advantage and build brand equity and awareness.
• Builds professional business relationships and partnerships within the community and parlays such relationships into mutually beneficial business opportunities. Participates in community affairs that build brand awareness and reflect favorably on the Company as a corporate neighbor and citizen.
• Minimum 45 hours per week based on business demands including: nights, weekend, and holidays to be successful in the role

Administration (10%)

• Conducts a variety of administrative tasks and duties that enhance restaurant efficiency and operations, including planning, forecasting, scheduling, budgeting, inventory control, banking, cash reconciliation, etc. Leverages technology effectively to enhance business results.
• Performs miscellaneous projects and duties as assigned.

Experience & Qualifications

• Education: Bachelor’s Degree in business administration, hospitality management, or a related field is preferred.
• Experience & Training
• External Candidates: 7 years of experience in fast-food restaurant management, including at least 2 years of experience in a multi-unit management role
• Internal Candidates: 5 years of experience as a successful General Manager required and successful completion of company certified training program.
• Other:
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Strong understanding of the fast-food industry, including trends, challenges, and opportunities
• Excellent organizational, communication, and leadership skills
• Required Travel up to 75% of the time
• Minimum of 45 hours per week based on business demands: including nights, weekends, and holidays to be successful in the role.

Required Knowledge and Skills:

• Ability to communicate and give directions, both verbally and in writing. Ability to listen effectively, process information quickly and accurately, and transfer knowledge in a variety of settings, including one-on-one, small groups and meetings. Ability to get things done with and through other people.
• Ability to recruit, select, supervise, coach, develop, motivate, and retain talented Associates. Ability to build an effective team and establish esprit de corps across generational and multicultural lines. Ability to establish, maintain and enforce consistently high-performance standards.
• Possesses thorough knowledge and understanding of general business and financial principles, including but not limited to profit and loss statements, controllable profit, drop-through, revenue generation, asset depreciation, budgeting, amortization, and allocations. Ability to visualize and apply innovative solutions to current and anticipated business opportunities.
• Ability to plan, prioritize, anticipate, analyze, and implement multiple projects and tasks simultaneously within budget and on schedule.
• Ability to work independently with minimal supervision. Calls upon experience and leadership skills to assess opportunities and risks, validate assumptions, make decisions, and take swift, appropriate actions.
• Ability to adapt to, and manage, change. Demonstrates flexibility and mental agility when assessing and responding to various routine and non-routine situations. Ability to act decisively with or without sufficient information.
• Possesses an entrepreneurial spirit, competitive nature and contagious enthusiasm that drive team performance to achieve desired results.
• Must be fluent in English.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• multi-unit management: 4 years (Preferred)
• restaurant management: 4 years (Preferred)

Ability to Relocate:

• Prattville, AL: Relocate before starting work (Required)

Work Location: In person