We are in search of an AWESOME TEAM PLAYER ready to join our established specialty practice. Do you have a welcoming personality with at least ONE YEAR of Oral Surgery front office check out experience. Dental management software knowledge required and oral surgery experience highly preferred.
This position requires NO WEEKENDS..
If this sounds like the opportunity for you, please send your resume and some available time for a phone interview.

Qualifications
The front office check out associate should have a minimum of 1-year of Oral Surgery experience in dental front office.

To ensure success, front office associates should be confident and professional with excellent communication and interpersonal skills.
Minimum of 1-year experience in oral surgery required.
Meticulous attention to detail with the ability to multitask
Is trainable to our systems and protocols

Responsibilities
Meet with patients in person at check out to go over treatment plans, scheduling for the treatment, insurance and any out of pocket expenses.

▪ Schedule appointments for specific doctor – use schedule templates for maximum efficiency

▪ Monitor the schedule throughout the day to ensure that all runs smoothly

▪ Confirm appointments for specific doctor/location and make sure financial arrangements are made

▪ Review pre-operative instructions

▪ Review the following week’s schedule daily. Adjust as necessary.

▪ Provide Dr. and assistant with next day’s schedule at end of day

▪ Keep staff and doctor informed of next available opening; time allotted for emergency patients, possible no shows

▪ Verify insurance; and make sure all insurance information is completed with copy of insurance card and driver’s license in patient’s chart

▪ Present treatment plan and fees to patient, and explain payment due 48 hours prior to day of surgery

▪ Provide patients with receipts

▪ Provide school and work excuses as requested

▪ Check-out patients upon leaving the office

▪ Confirm treatment plan with patient prior to surgery and notify doctor of changes

▪ Verify that patient information is correct in computer, and list of any medications is present

▪ Check accounts balances of patients and discuss any monies due

▪ Enters treatment plan (from back office) into computer – use tp – schedule – checkout workflow

▪ Post alerts on patient’s accounts

▪ Scan in implant information into patient’s account

▪ Charge out procedures in computer

▪ Request pre-estimates and follow up to see if response received from insurance – create follow up

▪ Post payments in computer

▪ Balance at end of each day (use the Balance End of Day section of training manual as a guide)

▪ Make sure denture patients bring or have dentures delivered before extraction appointment

▪ Make sure all consents are signed prior to surgery and be sure the morning of, they sign in person

▪ Inform doctor if new patients have any family members that are/have been patients

▪ Run end of day reports and give copy to doctor

▪ Generate and E-mail procedure letters and implant letters for specific doctor within 24 to 48 hours of procedure.

▪ Follow-up on implant cases diagnosed and not completed utilizing the Phasing feature

▪ Follow-up on patients who have not scheduled for their uncovering utilizing the phasing feature

▪ Communicate with referring doctors and know what implant systems that doctor uses.

▪ Mail pathology reports to referring doctors

▪ Copy and return x-rays to referring doctors

▪ Supply referring doctors’ offices with referral slips as needed (notify marketing department)

▪ Assist doctor’s clinical assistant and circulator on as needed basis.

▪ Run unscheduled treatment report and call patients to schedule and fill the doctor’s book

▪ Make sure 2-2-1’s are processed daily

▪ Send month end reports which include daily production, collections, new patients per doctor and adjustments.

▪ Work the unbilled insurance report (sent weekly by admin) – make note and return to admin

▪ Work the AR report: make notes on activities. (use protocols trained by accounts manager) Return updated report weekly to accounts manager.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• oral surgery check out: 1 year (Required)

Work Location: In person