We are seeking an Authorizations Specialist to join our home health team in San Diego. This is a full time, onsite position.

Benefits Include:

• Health, dental, vision, life and disability insurance
• Pre-tax healthcare and dependent care flexible spending accounts
• 401(k) plan with generous company match
• Critical illness benefit
• Paid time off
• Employee assistance program

DUTIES & RESPONSIBILITIES

• Accurate documentation and entering appropriate insurance; initiating authorizations and performing Key User duties with minimal errors.
• Resolve customer billing and payment inquires as needed.
• Discuss payment arrangement options and provide the share of costs for Home Heath Services.
• Document the patient’s insurance plan benefits and required authorizations.
• Coordinate with admission and scheduling departments to ensure timely patient care.
• Assist in gathering necessary reports, statistics, outcomes for the department and agency as needed.
• Provide timely and effective customer service to patients and their representatives as needed.
• Act as a part of the patient care team by supporting the clinical staff regarding cost and benefits associated with Home Health Services.

JOB REQUIREMENTS

• One year minimum of experience in customer service in a healthcare/ medical office environment.
• Knowledge of insurance terminology for commercial and government health plans and general knowledge of billing guidelines.
• Preferably proficient in HCHB .
• Excellent communication and customer service skills.
• Strong organizational and analytical skills; innovative with ability to identify and solve problems.
• Able to adapt, prioritize and meet deadlines.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Insurance verification: 2 years (Preferred)
• Healthcare: 2 years (Preferred)
• Home Health: 1 year (Preferred)
• Home Care Home Base or Pointcare: 1 year (Preferred)

Ability to Relocate:

• San Diego, CA: Relocate before starting work (Required)

Work Location: In person