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Manager of Internal Controls
Concordia Plans St. Louis, MO
$110k-145k (estimate)
Full Time 2 Months Ago
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Concordia Plans is Hiring a Manager of Internal Controls Near St. Louis, MO

Manager of Internal Controls
At Concordia Plans we care for those who serve by providing excellent retirement, healthcare, and benefit services. The Manager of Internal Controls will collaborate across Concordia Plans with internal stakeholders and external vendors to effectively lead, develop, prioritize and monitor internal controls standards and risk to strengthen and enhance process efficiency, compliance and to identify and mitigate risks to the organization.
Concordia Plans has a reputation for outstanding culture, most recently winning the 2023 Top Workplaces USA award, with additional special awards for Work-Life Flexibility, Compensation & Benefits and Purpose & Values. This honor goes to the country’s best employers with high performing people-first cultures. Our recent history of employment excellence also includes being awarded the St. Louis Area Business Health Coalition’s 2020 Business Health Culture Award and the Top Workplaces 2021 and 2022 St. Louis Post-Dispatch awards. Established more than 50 years ago providing service in 6,000 communities throughout the United States, we are mission focused professionals united to care for those caring for our community.
At Concordia Plans we are focused and flexible. Embracing the new normal, pioneering ways to continue to support work life balance in our family first culture. We offer competitive compensation with a benefit package, including a pension plan, 403(b), health insurance at no cost to the employee, and much more. With this exciting opportunity you can combine experience, talent, and passion as part of our team at Concordia Plans serving the workers of The Lutheran Church— Missouri Synod.
General Summary
The Manager of Internal Controls will collaborate across Concordia Plans with internal stakeholders and external vendors to effectively lead, develop, prioritize and monitor internal controls standards and risk to strengthen and enhance process efficiency, compliance and to identify and mitigate risks to the organization.
Essential Job Functions
  • Develops and maintains internal controls framework and standardizes this framework across the organization in order to drive proper controls and potential enhancements.
  • Conducts end-to-end documentation including process mapping, flow charts, control descriptions and control reviews to support the internal controls framework.
  • Leads and conducts internal control reviews for identifying gaps in the standards, risks to the organization, and opportunities to streamline processes.
  • Performs incident investigations, analyzes root cause, develops remediation action plans and follows through to resolution.
  • Monitors the ongoing performance of controls by designing and implementing a key metrics dashboard.
  • Leads continuous thinking around improving and streamlining controls through education and mentorship as needed for project participants.
  • Consolidates audit work across multiple disciplines and assists partners with resolutions.
  • Assesses potential risk across functions of the organization alerting senior management and engaging required stakeholders and resources to mitigate.
  • Create a centralized control environment for policies and procedures, including the management of updates and reviews.
  • Keeps abreast of industry practices and standards as they evolve.
Education and Experience
  • Bachelor’s degree required
  • Experience with enterprise risk management (ERM) performing reviews of operational, financial and/or IT internal controls, developing internal control programs and contract compliance.
  • CIA or relevant certification(s) preferred
  • Experience with process-improvement methodologies and risk management best practices preferred
Competencies
  • Shows Humility: Allows others to serve in the capacity to which they have been called.
  • Assumes Ownership: Takes responsibility for one’s actions. Acknowledges mistakes and does not make excuses. Credits others as appropriate, accepts accountability and faces into difficult conversations.
  • Change Agent: Is energized by change and welcomes new opportunities, quickly learns and adapts to change, personal maturity to evaluate and manage uncertainty and stress effectively. Ability to blend creativity and improvisational thinking with sensitivity to tradition and history.
  • Communications: Has the ability to articulate and present complex information simply and concisely in person, over the phone and in writing, and to reflect Concordia Plans values (integrity, compassion, excellence, stewardship, accountability) in all internal and external communications.
  • Professionalism: Has high EQ (emotional intelligence), acts appropriately during professional and interpersonal interactions maintains composure and takes initiative.
  • Organizational savvy: Has the ability to navigate effectively in highly regulated industry and with complex organizations and concepts.
  • Results oriented: Steadfastly pushes self for results, able to effectively prioritize and execute tasks with minimal supervision (including on longer-term projects), maintains focus on organizational objectives and acts with appropriate decisiveness and urgency.
  • Social/Interpersonal skills: Interacts effectively with a wide variety of people, respectfully maintains the dignity of others, willingness to offer others personal incite and perspectives, can maintain confidences about personal information shared as examples or questions.
  • Strategic Innovation: Has a strategic mindset. Generates best practices and encourages new and innovative ideas; shows appropriate tenacity in advocacy of ideas. Proactively seeks to attract and retain new and divergent thoughts.
  • Presentation skills: Has the ability to effectivity communicate and engage an audience during a presentation, live or electronically, and an ability to answer questions promptly and accurately.
  • Problem solving: Uses rigorous logic, systematic methods and analysis to solve difficult problems, able to exercise discretion and make decisions to resolve issues and questions, anticipates the implications and consequences of situations and takes appropriate action, is excellent at objective analysis, and asks questions, seeks answers and engages others in analyzing and developing solutions.
  • Teamwork: Collaborates across the organization and within own team: Participates fully on assigned and adjunct teams, fosters a collaborative spirit, builds collaborative networks with internal staff and vendor representatives.
  • Detail driven: Focuses on thorough, accurate and complete work product with high attention to detail.
  • Project Management: Strong organization and project management skills with the ability to manage multiple concurrent long and short-term projects. Must be able to identify programmatic needs and prioritize tasks and resources to achieve project goals effectively and efficiently.
  • Systems fluency: Familiarity with business analyst skillset (i.e. requirements gathering, modeling), Microsoft Office tools (i.e. Word, Excel, Access, Teams) and IT and systems analysis concepts and processes.

Job Summary

JOB TYPE

Full Time

SALARY

$110k-145k (estimate)

POST DATE

03/17/2024

EXPIRATION DATE

05/15/2024

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