Concordia Community Support Services is seeking a Clinical Informatics Specialist to join our team. We are looking for a highly dependable, ambitious, self-motivated team player to join our Informatics Department. Informatics services all locations and divisions of care throughout Concordia’s Home and Community Based Services. If you are dedicated, self-motivated and hard-working, Concordia is an excellent company to work for, we are a mission driven organization with a robust benefits package. The Clinical Informatics Specialist is responsible for participating in the planning, development, training, implementation, evaluation and maintenance of Concordia Community Support Services Electronic Medical Records (EMR). The Informatics Specialist will demonstrate an in-depth knowledge of the EMR systems, streamlining processes and procedures, analyze changes and enhancements to application and determine their impact on existing systems. The Informatics Specialist will provide technical and functional support for the system software.WHY SHOULD YOU APPLY for the Clinical Informatics Specialist position?Excellent growth and advancement opportunitiesEducation Assistance Programs (Tuition Reimbursement/Fully-Paid Tuition - your choice!)Top BenefitsUnparalleled 403(b) Retirement Savings PlanGenerous paid-time offQUALIFICATIONS for the Clinical Informatics Specialist:Experience with software systems in a clinical environment.Experience with project management, recommended.Excellent organizational and communication skills: both oral and writtenExcellent interpersonal and customer service skills with the ability to deal effectively with a wide variety of users with computer knowledge and skills.Ability to self-motivate and work with a team (collaborative environment)Reliable, independent means of transportation. Driver must have valid driver’s license with vehicle insurance at the limits established by state lawDUTIES AND RESPONSIBILITIES for the Clinical Informatics Specialist:Creates and develops work flows, forms, and reportsAssists with onboarding with alignment of EMR work flowsMonitors and audits documentation for Quality AssuranceAssists in integration plans with hospitals, doctors and various other software.Supports clinical processes translating to meaningful use.Documents important information needed to support current software and hardware in a timely manner.Constantly reviews current processes to improve performance and increase efficiencies.Maintain excellent customer service to employees, vendors, patients and physiciansSupports staff and management in decision making and implementation of new processes and systems.Notifies software vendors of issues, create service order tickets and continue to follow up on issues until resolved.Works with the Education Team to collaborate with any operation/educational /informatics initiative.Assists in working with software vendors, testing, implementation, and software updates.Functions as a liaison for clinical and information technologyAble to present software changes and updates to groups of users and develop education material for staff reference.