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Join Our Team and Be the Heartbeat of Hospitality!
Are you fueled by the desire to create unforgettable experiences for others? Do you thrive in dynamic environments where every interaction is an opportunity to make someone's day?
If so, we've got the perfect opportunity for you!
Position : Front Desk Superstar
Starting Pay : $16.00 per hour
Why Us? At Renaissance Westerville Hotel, we're more than just a hotel - we're a family. We value each and every team member and foster a culture of respect, support, and growth.
When you join our team, you become part of something bigger - a community dedicated to delivering exceptional service and creating lasting memories for our guests.
Your Role : As a Front Desk Superstar, you'll be the face of our hotel, the first point of contact for our guests, and the orchestrator of their unforgettable stay.
Your responsibilities will include :
Assisting guests with efficiency, courtesy, and professionalism, ensuring their needs are met promptly and with a smile.
Maintaining a standard of service and hospitality that exceeds expectations, setting the stage for an unforgettable experience.
Handling guest concerns or issues with grace and efficiency, ensuring every guest leaves satisfied.
Managing guest charges and payments with precision, adhering to all cash handling procedures.
Safeguarding guest privacy and maintaining professionalism in handling mail and messages.
Serving as a knowledgeable ambassador for our hotel brand and various programs, enhancing guest experiences with insider tips and special offers.
Communicating effectively with all departments and management, ensuring seamless guest experiences from check-in to check-out.
Responding promptly to calls, visitors, and team members needing front desk assistance, embodying our commitment to exceptional service.
Being well-versed in hotel safety and emergency procedures, ensuring the safety and security of our guests and team.
What We're Looking For : We're seeking individuals with a passion for hospitality, a winning personality, and a strong sense of responsibility.
If you're someone who thrives on engaging with others and creating magical moments, this role is tailor-made for you!
Apply now and become part of a team where your talents are recognized, your contributions are valued, and your potential is limitless!
Don't wait - your next adventure starts here!
We are proud to be an EEO employer M / F / D / V. We maintain a drug-free workplace.
Last updated : 2024-05-14
Full Time
Accommodations
$27k-36k (estimate)
05/18/2024
05/21/2024
STATE COLLEGE, PA
50 - 100
1997
PATRICIA TRESCER
<$5M
Accommodations
The job skills required for Hotel front desk agent include Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel front desk agent. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
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