```Duties```
- Perform night audit duties including reviewing and reconciling daily transactions, balancing accounts, and generating reports
- Ensure accuracy of guest folios, charges, and payments
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with check-ins and check-outs as needed
- Maintain a clean and organized front desk area
- Monitor security cameras and report any suspicious activity
- Follow hotel procedures for cash handling and credit card transactions
- Collaborate with other departments to ensure smooth operations during the night shift

```Requirements```
- Previous experience in hotel or hospitality industry preferred
- Knowledge of hotel management systems and phone systems
- Excellent customer service and guest relations skills
- Strong phone etiquette and communication skills
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and accuracy in financial transactions
- Ability to work independently and efficiently during night shifts
- Flexibility to work weekends and holidays as required

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the hotel.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Health savings account
• Paid jury duty
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person