Role: Technical Support Analyst

Location: St. Louis location.

Local Candidates Only

Work Type: 100% Onsite

Delivers professional activities in the IT Support job family with a focus on IT Technical Operations. Plans, monitors, and evaluates performance of enterprise systems and makes recommendations for improvement/upgrades. Assists in developing technical standards and application interface. Provides routine technical assistance and resolution for non-complex network problems. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. Provides standard professional advice and creates initial reports/analyses for review. May provide guidance, coaching, and direction to more junior members of the team in IT Technical Operations.

Skills:

• System Administration skills of UNIX, Linux, and Windows operating systems required.
• General network knowledge of WANs and LANs required.
• Basic experience in multi-platform distributed environment preferable.
• Experience with one or more of the following network, system, or application management tools preferable:
• ServiceNow.
• SiteScope.
• New Relic.
• Minimum 0-2 years direct IT experience preferred.
• Strong interpersonal, written, and verbal communication skills are required.

Strong organizational skills, the ability to work in a fast-paced environment, and a collaborative, team-orientated attitude are required.

Regards

Abhishek Kumar

Technical Recruiter

Concept Software & Services Inc
Tel: 1 470-489-1893 | Email: abhishek@concept-inc.com

Web: http://www.concept-inc.com

LinkdIn: linkedin.com/in/abhishek-yadav-475ba6208

Job Type: Contract

Salary: $29.90 - $30.01 per hour

Experience level:

• 7 years
• 8 years
• 9 years

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Saint Louis, MO 63104 (Preferred)

Ability to Relocate:

• Saint Louis, MO 63104: Relocate before starting work (Preferred)

Work Location: In person