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Role and Responsibilities
● As a Go-to-Market Program Manager, you will work closely with Product, Marketing, Sales, and Operations leadership to drive the commercial success of our products.
● You will be responsible for the management and effective landing of product launches, business model changes, and other strategic customer initiatives.
● In this role, you will bring your go-to-market experience to drive both effectiveness and efficiency in our launch process.
● To accomplish all of this, you will need to build strong cross-functional partnerships, influence a cross-functional leadership team, and use organizational skills to navigate ambiguity.
● You use strategy & communication skills to prioritize, design cross-functional processes, and influence key senior stakeholders.
● You use technical skills to get into the details of a product change while maintaining a 30-thousand-foot perspective to understand the future needs of the business and adapt.
● Manage intake process of new customer GTM requests and run weekly prioritization meetings across covered and unsupported products
● Review early-stage product PRDs for Commercialization exit criteria and align on coverage.
● Manage product releases for late-stage product deployments.
● Dive deep into specifics to analyze the issues, and then pull back up to examine the broader strategic implications. Synthesize multiple perspectives to arrive at and drive decisions.
● PgM Tier 2 and Tier 3 releases.
Qualifications
● Bachelor's degree or equivalent practical experience.
● 6 years of experience in program management or business operations
● 4-5 years of experience in go-to-market or running projects/operational processes should show minimum familiarity with the role and base comfort with collaborating with leadership levels of the company.
● Experience with technology / Enterprise Software / Cloud.
● Experience in business leadership.
● Demonstrated ability to conceptualize, define, and implement large-scale projects/programs with limited oversight, cross-functional dependencies, and international implications.
● Strong communication and interpersonal skills / able to influence all levels. Preferred Qualifications / Bonus skills: Resourceful and Motivated
● Passionate about customers, possessing the drive to achieve quick results, and having the capacity to assume increasing responsibility in an evolving, fast-paced global organization.
● Ability to manage numerous projects/work streams simultaneously and drive them to successful completion with a wide range of stakeholders and tight timelines
● Experience in people management
Full Time
$140k-187k (estimate)
04/28/2024
05/15/2024
concentrix.com
WACO, TX
>50,000
1983
Private
$1B - $3B
IT Outsourcing & Consulting
Convergys was a business process outsourcing company that provided customer engagement and data management services for businesses.
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