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Description
The Customer Service / Technical Support Representative interfaces with customers via inbound / outbound calls and / or via the Internet.
This position provides customer service support and resolution of routine problems and questions regarding client products and / or services.
Candidates must by located within 35km of the Hamilton site
Title : Customer Service / Technical Support Representative (On-Site)
Location : Hamilton, Ontario, Canada
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
Would you like to join a company that earns World’s Best Workplaces , Happiest Employees, and Best Companies for Career Growth awards every year?
Then a Customer Service / Technical Support Representative position at Concentrix is just the right place for you!
As a Customer Service / Technical Support Representative, you’ll join an organically diverse team from 70 countries where ALL members contribute and support each other’s success and well-being, proudly united as game-changers.
Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed.
Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Concentrix Customer Service / Technical Support Representative, you will :
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.
Other qualifications for our Customer Service / Technical Support Representative role include :
WHAT’S IN IT FOR YOU
One of our Concentrix Culture Statements says, We are fanatical about our staff. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers.
And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with :
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location : CAN Hamilton
CAN Hamilton
Language Requirements :
Time Type : Full time
Full time
Last updated : 2024-05-09
Full Time
IT Outsourcing & Consulting
$38k-48k (estimate)
05/10/2024
06/21/2024
concentrix.com
WACO, TX
>50,000
1983
Private
$1B - $3B
IT Outsourcing & Consulting
Convergys was a business process outsourcing company that provided customer engagement and data management services for businesses.