Job Summary:
The Battery Field Technician- New Orleans is responsible for inspecting, maintaining, and installing DC Power and conduct basic troubleshooting, replace battery systems, and assist with the execution of customer projects.

*Candidates must be willing to relocate to the New Orleans area for this position.

Key Job Responsibilities:

• Perform routine preventative maintenance.
• Troubleshoot DC power and charger systems.
• Perform Startup on UPS systems and assist on customer projects.
• Replace battery systems.
• Resolve client problems while mitigating downtime to resolve customer issues in a timely manner, while applying great customer service behaviors.
• Work safely and follow all safety requirements.
• Work independently or with a team in a professional manner.
• Other duties as assigned.

Key Performance Measurements:

· A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.

· Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.

· Other key metrics prescribed by Concentric Reserve Power leadership, resulting in positive customer and Company impact.

Job Requirements:

• High School or GED Diploma required.
• Must have 2-3 years of related technical experience.
• Should have full understanding of DC Power (rectifiers/chargers)
• Working knowledge of basic AC and DC electrical/electronic theory.
• Troubleshooting and repair of single-phase UPS systems is a plus.
• Previous working experience in the Oil & Gas and/or Chemical industry is a plus.
• Strong communication, problem solving, and analytical skills.
• Ability to organize his/her own work and work independently, with limited supervision.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Ability to work collaboratively with other departments toward the greater good of the organization.
• Ability to adapt to a fast-changing environment.
• Experience in telecommunications environment is preferred, but not required.
• Traveling is up to 50-60% at various times.
• Must have schedule flexibility, as services may be performed during the evening or weekend.
• Must be able to pass a background check and obtain an TWIC card.
• Must be able to pass a drug test, our technicians are subject to random drug testing through our testing facility DISA.
• A valid driver’s license.
• Willingness to work overtime.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including data centers, refineries, power plants, telecom headends, hospital settings, with co-workers working side-by-side with a moderate level of activity being performed by co-workers. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Benefits:

• 401(k) 4% Match
• Company car
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift

Travel requirement:

• Up to 50% travel

Experience:

• DC power: 2 years (Required)

Ability to Relocate:

• New Orleans, LA: Relocate before starting work (Required)

Work Location: In person