Location: US (Remote)

We Give You A World of Potential

We have a unique opportunity for someone to contribute their talents and strengths as a Data Analyst II.

Before we tell you more about the role, it’s important for you to know a few things about the department that make this such a great place to work, as well as Computershare as a whole.

• Loan Administration is the division with Computershare Loan Services responsible for loan boarding, special loans, mail room, customer support and escrow. The Data Analyst II manages the intake and review of loan transfer data and performs the tasks necessary to convert data from seller servicers onto SLS’s platform.
• We offer fantastic career development and put a lot of time into training and qualifications to ensure the continuous development of the team.

So, now that you know this is a tremendous department in a company that truly supports their employees, I’m sure you’ll want to find out more about the role and what you’ll be involved in.

A role you will love

The Data Analyst II identifies potential gaps or errors in data and working with internal and external contacts to resolve identified concerns. You will also be responsible for providing mentorship and training to new analysts, drafting, and updating procedure documents, and providing feedback and support for improvement processes.

Some of your key responsibilities will include:

• Interact with prior servicers and investors regarding SLS transfer requirements, data discrepancies, missing data, files/images, and timelines for servicing transfers. Communicate and coordinate with other business units to resolve these discrepancies and loan level reviews within deadlines. Follow-up on outstanding items through resolution.
• Perform data analysis by using specific tools to identify discrepancies which need further review or explanation. Determine the best course of action to resolve the discrepancy dependent on the severity of the issue, loan product, lien position and loan status.
• Analyse data so that it can be accurately mapped into a pre-boarding system utilizing proprietary programs, Microsoft Excel, and Microsoft Access. Upload data into the SLS servicing platform, by using specific tools.
• Support company policies, procedures, decisions, and objectives. Work effectively in a team environment, and effectively communicate with team members and management.
• Other duties or tasks as assigned by management.

What we need from you

As you’ve probably gathered by now, we are looking for somebody that has the ability to bring people together to work collaboratively, define objectives, and influence leadership to get the best outcome. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Required:

• High school diploma or GED (Required)
• Minimum of 4 years of mortgage industry experience in loan boarding, underwriting or data analysis.
• Subject matter expert on the data conversion business processes.
• Excellent process improvement and project management skills.
• Advanced Microsoft Excel and Access skills.
• Detail-oriented and focused.
• Strong proactive problem solving and analytical skills.
• Ability to handle multiple priorities, meet fluctuating deadlines and demonstrate strong multi-tasking abilities.
• Ability to work independently effectively.
• Exceptional communication skills (verbal and written).
• Exceptional organizational and time management skills.
• Ability to work effectively in a high-volume environment.
• Ability to perform training as needed.

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

Rewards designed for you

Employee Share Plan.Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts.We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation and days out as well as with many big brand shops.

Extra Rewards.From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. $62,000 - $72,000 Annualized Compensation (Colorado Applicants)

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secure

We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment. Face coverings will be required when in an office per the Computershare COVID-19 Policy for US Employees.

In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.