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Location: Shelton, CT
This is a hybrid position primarily based in Shelton, CT. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
If you have a passion for delivering first-class service, and a desire to be part of a globally diverse organization, then you need look no further for your next opportunity!
The Client Success Representative position is part of the Computershare Governance Services (CGS) business unit. We are the leading global supplier of web-based entity management, board portal, and subsidiary governance solutions. Clients use our software to assist them with administration, governance, and compliance. Leading companies from all market segments look to our team of governance specialists for proactive ways to stay compliant and minimize risk in an ever-increasing regulatory environment.
A role you will love
The Client Success Representative oversees a book of accounts to expand and retain client profitability through increased client relationship. In this position, you will be the primary contact for the client in their use of enterprise level software applications for the Corporate Governance and compliance industry. You will have the opportunity to work with specific clients on a regular basis to build a report and gain their trust. They will lean on your expertise and your research to ensure they understand how to use our platform.
This is an exciting position for a person that thrives in an environment that is ever changing and dynamic.
Some of your key responsibilities will include:
What will you bring to the role?
This position is well suited for an individual that likes to build relationships and assist others in understanding how to utilize a product. You are the type of person that likes the technical aspect of programs and software, but also enjoy the relational aspect of helping others. You must also have the ability to communicate professionally while remaining personable.
Other key skills required for the role include:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.
Full Time
IT Outsourcing & Consulting
$64k-81k (estimate)
12/28/2023
06/24/2024
computershare.com
EDISON, NJ
15,000 - 50,000
1978
$1B - $3B
IT Outsourcing & Consulting
Welcome to a world of potential Computershare can genuinely be considered an Australian success story. From modest beginnings in 1978, we have become the recognised global leader in our field, employing over 12,000 people in around 90 offices worldwide. Our success can be attributed to many factors, not least of which is our ability to attract and retain high calibre employees. With a strong focus on delivering certainty, ingenuity and advantage to our clients, we promote an entrepreneurial spirit and an enterprise-wide commitment to service excellence. Our diverse portfolio of services and pr...oducts across our entire group of companies, offers the opportunity to expand your skills, experience and responsibilities across a range of industries both locally and internationally. Opening up a world of potential for you. If you are looking for that first step or next step in your career, we encourage you to visit careers.computershare.com, or please explore the rest of this site for more information about our business, culture and values.
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The job skills required for Client Success Representative include Life Insurance, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Success Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Success Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Success Representative positions, which can be used as a reference in future career path planning. As a Client Success Representative, it can be promoted into senior positions as an Account Executive - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Success Representative. You can explore the career advancement for a Client Success Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Success Representative job description and responsibilities
Client Success Representative look out for their customer’s business and work with them to find solutions to pain points.
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Are responsible for creating loyal customers who come back again and again.
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Establish clear client retention goals.
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Process milestones for the clients and employees to work toward.
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Assist customers with setting up and navigating programs or software .
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Success Representative jobs
Promote the value of the product.
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Upsell services and products with the brand image.
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Listen carefully to stay one step ahead.
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Promote value through customer experience.
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Review customer complaints and concerns and seek to improve the customer experience.
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Step 3: View the best colleges and universities for Client Success Representative.