Description

CTG is seeking to fill a Print Production Associate opening for our client in Poway, CA.

Location: Poway, CA

Duration: Ongoing contract

Duties:

• Responding to Docucare tickets.
• CA will be assigned a route for which will be responsible.
• Each route will have multiple building that have up to 600 devices for which the individual will be responsible for making sure that all devices have supplies on hand and paper.
• Also they will be asked to assist in picking up IT equipment such as desktops that will need to be taken back to IT.
• Possesses skills and competencies to deliver contracted customer requirements
• Tasks and activities are defined and routine
• Ability to lift and move up to 50 pounds
• Point of contact to receive, review and electronically log customer jobs
• Operate office/production equipment (printer, copier, fax, scan)
• Apply asset tags to office equipment and update database
• Track and coordinate the move, add or change of office equipment assets at customer accounts
• Clean and maintain office equipment when necessary
• Process basic forms and update information using a PC Collect and submit meter reads
• Problem solve issues to complete production, delivery, and output requirements
• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications

 Skills:

• Able to demonstrate computer skills Functional knowledge of PC (keyboard functions, mouse, etc.)
• Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet
• Create spreadsheets
• Use standard formulas
• Sort
• Filter, and create graphs
• Import/export information
• Embed files into applications
• Move data between Word and Excel
• Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network
• Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry
• Able to demonstrate ability to use internet explorer for web browsing, send documents to preconfigured printer
• Able to demonstrate basic math skills (division, multiplication, percentages)
• Able to demonstrate business maturity and professionalism
• Able to demonstrate ability to coach and mentor co-workers

 Experience:

• Experience in a Customer Service environment (minimum 1 year)

Education:

• High School Diploma or equivalent
• Required: Post high school technology training or experience

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 716-887-7209 or Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $19.00/hr to $23.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Pay Range

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.