iMIS Consultant
Location Flexible: Onsite in Wheaton, IL or Remote Nationwide

Computer System Innovations is looking for an experienced iMIS Consultant to join our talented Consulting team. The
iMIS Consultant at CSI is a highly skilled consultant demonstrating leadership and flexibility who can build rapport with
clients, team members, managers, and senior executives in a consulting context. The iMIS Consultant is knowledgeable
in several disciplines including but not limited to: Software Systems Implementation, Project and Program Management,
Client Relationship Management, Business Process Improvement, Client Financial Management, and Coaching and
Mentoring other consultants.

The iMIS Consultant partners with and ensures long-term success for an assigned portfolio of CSI clients (valued at
$500k in annual revenue to CSI) and is responsible for developing and sustaining strategic relationships with business
and technology executives within those clients. The iMIS Consultant liaises between clients, 3rd parties, and CSI’s cross-
functional internal teams to deliver sustainable solutions to Associations, Non-Profits, and Chapter-based organizations.
An iMIS Consultant is a functional expert in the iMIS platform as well CSI’s portfolio of proprietary add-on software,
enabling the iMIS Consultant to provide innovative, value-added solutions for CSI’s clients. The iMIS Consultant serves as
the single point of contact for CSI’s strategic clients, often serving as the Project Manager for implementation projects.
The iMIS Consultant works across multiple disciplines and industries and understands their clients’ businesses and builds
credibility quickly.

The iMIS Consultant also serves in a pre-sales and marketing capacity at CSI. The iMIS Consultant is often pulled into
strategic pursuits as a Subject Matter Expert and participates in the strategic pursuit through to closure. The iMIS
Consultant will also be expected to give client presentations, conference presentations, as well as contribute to CSI’s
proprietary thought leadership working with CSI’s Marketing department.

About us is a dynamic, team-oriented consultancy committed to providing value-added
software solutions and support. We are a leading provider of consulting services to the association and iMIS user
community. We value hard work, outstanding customer service, and the ability to have fun while doing what we do best.

Responsibilities
• Understand the client's business challenges to design effective solutions that address the people, process,

technology, and data needs of our clients to achieve their desired outcomes.

• Elevate, deepen, and broaden relationships within each Client and maintain a thorough and up to date

• Large or complex project execution or multi-project execution with a focus on exemplary quality assurance,

• Manage a portfolio of clients valued at over $500K in annual revenue for CSI.

• Develop account plans for your accounts, including operational, strategic, and growth goals.

• Manage the client P&L and other key account metrics for each of your accounts.

• Manage scope, requirements, resources, time, cost, quality, risks, and communications for projects.

• Manage client expectations and ensure consensus on key decisions among all stakeholders.

• Conduct regular client meetings and periodic, face-to-face business reviews with your assigned clients.

• Design and conduct assessments, evaluate results, and present findings in an easy-to-understand manner.

• Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or

• Stay current with industry, technology, and other trends in the marketplace, and conceive strategies to

• Cultivate innovation by creating new and better ways for CSI and its clients to be successful.

• Leadership of Consultants and Analysts including coaching, mentoring, and subject matter expertise.

• Lead project kick-offs, brainstorming sessions, and client meetings, ensuring smooth project work flow.

• Manage project scope and bring in subject-matter-experts when needed.

• Assist with high severity requests or issue escalations as needed.

• Monitor progress of deliverables against budget and timelines.

• Maintain a flexible, positive attitude when troubleshooting client issues.

• Be a self-starter, help others, pitch in, contribute.

Qualifications
• Ability to interact professionally with a diverse stakeholder group and build long lasting trusted advisory

relationships including executives, managers, and subject matter experts.

• Large-scale program and project management.

• Experience in managing project budgets, forecasts, and resource management.

• Business analysis and requirements definition.

• Business process discovery, evaluation, and re-engineering.

• Enterprise risk management.

• Stakeholder expectations management across large-scale programs.

• IT systems implementation.

• Data strategy and governance framework creation.

• A big appetite to help our clients win with iMIS and CSI's products and services.

• Experience working with or for associations and/or non-profits.

• Great interpersonal, communication, organization and time management skills.

• A genuine interest and passion for learning and using technology, so that passion is visible to the team.

• Experience working with iMIS or other AMS platforms.

• SQL, Crystal Report, and SSRS report knowledge are a plus.

• Experience in full lifecycle delivery using agile or traditional water fall methodology, or both.

• Outstanding verbal and written communication skills with audiences of all levels. Including strong

Our benefit package includes health, dental, vision insurance, 401(k), and much more!

All applicants applying must be authorized to work in the United States.