A Showroom Assistant plays a key role in assisting the sales team and clients to ensure a positive showroom experience. A Showroom Assistant requires a dynamic and customer-focused individual responsible for providing exceptional customer service, assisting sales staff & customers with product & order information, processing transactions, and maintaining a clean and organized store environment. This role requires strong communication skills, attention to detail, and the ability to work effectively both independently and as part of a team.

Responsibilities:

• Greeting clients with a positive welcoming demeanor
• Assist clients with product & order information.
• Assisting sales staff with daily task
  • Order follow up
  • Quotation follow up
  • Purchase order follow up
  • Display maintenance
• Process sales transactions accurately and efficiently using point-of-sale (POS) systems.
• Maintain cleanliness and organization of the showroom environment, displays, and work station areas.
• Assist with display updates in the showroom.
• Assist in receiving and unpacking merchandise shipments, ensuring accurate documentation and proper storage.
• Answer customer inquiries in person, over the phone, or via email, providing courteous and helpful responses.
• Collaborate with team members to achieve sales targets and enhance customer satisfaction.
• Stay up-to-date on company brands, procedures & processes.
• Adhere to company policies and procedures regarding customer service, safety, and security.

Qualifications:

• Previous retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks in a fast-paced environment.
• Basic math skills and proficiency in using POS systems.
• Strong attention to detail and organizational abilities.

• Ability to work as a team player

Education:

• High school diploma or equivalent.

Physical Requirements:

• Ability to stand, walk, and lift objects up to 40 pounds.

• Comfortable working in a retail environment with frequent customer interaction.