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MEET COMPASS
We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.
PROGRAM LEAD (Operations Manager)
The primary role of Program Lead is to facilitate communication between our clients and our internal business, making sure that both the client and our internal team are set up for success. Program Leads add value wherever they can. Ensuring their account is managed in an effective manner, scaling up to the clients' request, and finding solutions for pain points that Compass has the expertise in.
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THINK YOU MIGHT WANT TO JOIN US?
Online retailing is in growth mode, and so are we. We’re committed to providing the highest level of service to build momentum for the brands we partner with, and growth opportunities for our people. We’re not just warm bodies in seats. We’re always moving forward and looking for ways to provide purposeful customer service in order to create loyal customers for brands.
If you believe in great customer service, Compass is the place for you! We foster an inclusive environment where everyone is encouraged to keep growing. We believe that hard work, accountability, and innovation will set us apart -- and teamwork will keep things running smoothly.
WHAT WE OFFER
Full Time
$87k-112k (estimate)
05/12/2024
08/08/2024
The job skills required for PROGRAM LEAD (Operations Manager) include Planning, Coordination, Customer Service, Teamwork, Career Development, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a PROGRAM LEAD (Operations Manager). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by PROGRAM LEAD (Operations Manager). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for PROGRAM LEAD (Operations Manager) positions, which can be used as a reference in future career path planning. As a PROGRAM LEAD (Operations Manager), it can be promoted into senior positions as a Planner/Scheduler IV - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PROGRAM LEAD (Operations Manager). You can explore the career advancement for a PROGRAM LEAD (Operations Manager) below and select your interested title to get hiring information.